---
title: "Connecting to a Production Account"
slug: "connecting-to-a-production-account"
updated: 2024-10-18T05:43:44Z
published: 2024-10-18T05:43:44Z
canonical: "docs.onespan.com/connecting-to-a-production-account"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.onespan.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Connecting to a Production Account

You must access OneSpan Sign Embedded Integration for Salesforce before connecting to a production account.

[Log into OneSpan Sign Embedded Integration for Salesforce Classic](/v1/docs/connecting-to-a-production-account#cont1)

[Log into OneSpan Sign Embedded Integration for Salesforce Lightning Experience](/v1/docs/connecting-to-a-production-account#cont2)

[Access the OneSpan Sign Embedded Integration for Salesforce production account](/v1/docs/connecting-to-a-production-account#cont3)

To access OneSpan Sign Embedded Integration for Salesforce in Salesforce Classic:

1. Log in to the appropriate Salesforce organization as a System Administrator.
2. From drop-down menu on the top right, choose OneSpan Sign. The OneSpan Sign Transactions Home page appears.
3. Click the Admin tab. The Admin page appears.

To access OneSpan Sign Embedded Integration for Salesforce in Salesforce Lightning Experience:

1. Log in to the appropriate Salesforce organization as a System Administrator.
2. Click the App Launcher > View All >OneSpan Sign. The OneSpan Sign Embedded Integration for Salesforce Transactions Home page appears.
3. Click the Admin tab. The Admin page appears.

To connect OneSpan Sign Embedded Integration for Salesforce to your Production OneSpan Sign account:

1. Set up one of the following connection options:

Your Production Salesforce account can connect only to a Production OneSpan Sign account (for example, apps.esignlive.com). It cannot connect to a Sandbox OneSpan Sign account (for example, sandbox.esignlive.com). For a list of Production and Sandbox accounts that you can connect to, see [Environment URLs and IP Addresses](/v1/docs/environment-urls-ip-addresses#intro).
  - If you want to connect using your OneSpan Sign credentials, choose the Connection Method to be Credentials. Enter your OneSpan Sign credentials.
  - If you want to connect using your OneSpan Sign Account API key, choose the Connection Method to be Account API Key. Then type your API key in the text field.

1. Click Connect. A dialog box requests the permission to connect.
2. Click Allow. A connection is established between OneSpan Sign Embedded Integration for Salesforce and your Production OneSpan Sign account.