Monitoring and Logging your Containers
  • 09 Oct 2024
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Monitoring and Logging your Containers

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Article summary

Support for on-premises deployments, including those using Containers, ended on December 31, 2023.

For more information, please see our OneSpan Product Life Cycle page, and consult the OneSpan End of Life policy.

For any additional questions contact your Customer Service Representative.


The following procedures may be of use after OneSpan Sign has been deployed:

Viewing your Release History

To view the version history of your OneSpan Sign deployment:

  • Run the following command:

    $ helm history oss 

Helm will return a table that describes the version history of your OneSpan Sign deployment. For example:

REVISION

UPDATED

CURRENT STATUS

CHART

APP VERSION

DESCRIPTION

1

Mon Feb 21 15:48:27 2022

superseded

oss-k8s.helm-0.0.4

11.47

install complete

2

Mon Feb 28 11:39:03 2022

deployed

oss-k8s.helm-0.0.4

11.47

Upgrade complete

Viewing your Containers' Status

After you boot up your OneSpan Sign stack, you may want to view the status of your pods.

To view the status of your OneSpan Sign containers:

  • Run the following command:

    $ kubectl get pods -n my-namespace

The system will return a list that displays the status of each container. For example:

NAME

READY

STATUS

RESTARTS

AGE

aspose-document-converter-569c848c64-8c8qb

1/1

running

0

7d5h

backend-0

1/1

running

0

84m

backend-admin-0

1/1

running

0

3d22h

document-engine-99db59bf9-qrwpk

1/1

running

0

7d5h

envoy-load-balancer-7d5cbb76b9-vxlwr

1/1

running

0

7d5h

mysql-0

1/1

running

0

7d5h

platform-0

1/1

running

0

7d5h

platform-admin-0

1/1

running

0

7d5h

platform-seed-7d847b9c88-9mtpx

1/1

running

0

7d5h

remote-sign-authenticator-559fd55656-kcjfz

1/1

running

0

7d5h

sender-ui-589fb95d47-d28wb

1/1

running

0

7d5h

signer-ui-64cb67b57c-vknxz

1/1

running

0

7d5h

sso-b4776bd94-tpjb5

1/1

running

0

7d5h

sysinfo-6845dbb5c4-ndh86

1/1

running

0

7d5h

Viewing your Service Logs

To view logged information about the performance of your OneSpan Sign installation:

  • Run the following command:

    $ kubectl logs -f backend-0 

Including -f in the preceding command enables you to follow the log streams as they appear.

Updating a Component's Docker Image

You may eventually need to deploy a new version of a specific OneSpan Sign component's Docker image. You can accomplish this by running the sequence of kubectl commands below.

To update a OneSpan Sign component's Docker image:

  1. Set the imagePullpolicy to Always by running the following command:

    $ kubectl edit sts backend 
  2. Terminate the existing backend pods, since they're running with the old image. This is done by scaling the replicas down to zero via the following command:

    $ kubectl scale sts backend --replicas=0 
  3. Use the following command to restart the pods with the new image:

    $ kubectl scale sts backend --replicas=1 

Once the pod is ready, the backend will run with the updated image, and will be ready to receive traffic.

Running Multiple Container Instances

Scaling — that is, running multiple instances of OneSpan Sign containers — increases the number of pods in use.

Scaling OneSpan Sign components is supported, subject to the following important limitation:

Scaling the following components to more than one replica may cause a failure, and should be avoided:

  • backend-admin

  • platform-admin

  • sso


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