Unlocking a Signer
  • 15 Oct 2024
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Unlocking a Signer

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Article summary

Java SDK.NET SDKREST APIAPEX SDK

Java SDK

To download the full code sample see our Code Share site.

A signer may be locked out of their account because of too many failed authentication attempts.

By calling the PackageService() and by setting the package and signer IDs, you can unlock the signer. The following code will do this:

// Unlock the signer in the specified package
eslClient.getPackageService().unlockSigner(new PackageId("packageId"), "signerId");

.NET SDK

To download the full code sample see our Code Share site.

A signer may be locked out of their account because of too many failed authentication attempts.

By calling the PackageService() and by setting the package and signer IDs, you can unlock the signer. The following code will do this:

// Unlock the signer in the specified package
eslClient.PackageService.UnlockSigner(new PackageId("packageId"), "signerId");

REST API

To download the full code sample see our Code Share site.

A signer may be locked out of their account because of too many failed authentication attempts.

The following code will unlock a signer:

HTTP Request

POST /api/packages/{packageId}/roles/{roleId}/unlock

HTTP Headers

Accept: application/json
Content-Type: application/json
Authorization: Basic api_key

APEX SDK

To download the full code sample see our Code Share site.

A signer may be locked out of their account because of too many failed authentication attempts.

You can unlock your signer by passing the package and Role ID as parameters. The following code will do this:

public void unlockSigner(String packageId, String roleId)


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