Administrative user invalid
- 20 Jan 2025
- 1 Minute à lire
- SombreLumière
- PDF
Administrative user invalid
- Mis à jour le 20 Jan 2025
- 1 Minute à lire
- SombreLumière
- PDF
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Description
The configured administrator user is not a valid OAS administrator account.
Possible causes
- The configuration is incorrect or incomplete.
- The user account on OneSpan Authentication Server has been changed.
Solutions
Try one of the following
- Verify the user account on OneSpan Authentication Server.
- Use PSM Remote Configuration Manager to change the configuration.
Additional references
For more information refer to:
- Password Synchronization Manager Administrator Guide
- OneSpan Authentication Server Administrator Reference
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