Configuring Email Delivery

Like SMS and voice delivery, email delivery settings for Message Delivery Component (MDC) are configured via the MDC Configuration Utility.

To configure email delivery settings for MDC

1. Start the MDC Configuration Utility.
2. Switch to the Email delivery tab.
3. Select Enable email delivery.
4. Click Add. Type a display name and click OK.
5. Type the IP address and port for the mail server in the SMTP host and Port boxes.

6. If TLS/SSL is not required to connect to the mail server, select No SSL/TLS.

   If TLS/SSL is required to connect to the mail server, select the respective radio button. Click ... to browse and select the certificate file to use.

   Certification authority (CA) files should be located on the same host as OneSpan Authentication Server. If your CA file is located on a network share, you need to copy the file locally before you browse to it and select it.

   If the sender must be authenticated on the mail server before an email can be sent, do the following:

   1. Select Enable SMTP authentication.
   2. Type the user name of a valid account on the email server.
   3. Type the password for the account in the Password and Confirm password boxes.
7. Type an email address in the From addressfield.

   This address will be displayed in the From field of each email sent by MDC. It may also be verified by the mail server whether it is a valid email address of an account on the mail server. If SMTP authentication is required, this email address may also need to be linked to the user name supplied.

8. Configure load-balancing, failover, and/or failback by specifying the following:

   • The order of the gateway definition in the gateway list.
   • The server type (i.e. Primary or Backup).

   For more information, see MDC gateway load-balancing, failover, and failback.

9. Click Apply.

For more information about testing your gateway settings, see Testing gateway configurations.