Connecting to your network

OneSpan Authentication Server Appliance is delivered with the following standard configuration for the Ethernet interface:

Network IP address/netmask: 192.168.0.1/24

You can change the OneSpan Authentication Server Appliance IP address to an address within your network in two ways:

• Using the OneSpan Authentication Server Appliance Rescue Tool.
• Temporarily isolating a client workstation from the network and linking it to OneSpan Authentication Server Appliance. This involves changing a client workstation IP address to within the specified IP address range for OneSpan Authentication Server Appliance.

To access the system, a workstation needs to be temporarily configured with the same TCP/IP settings as OneSpan Authentication Server Appliance.

To temporarily configure a workstation to connect to OneSpan Authentication Server Appliance

1. Configure a workstation with the following settings:

   Network IP address: 192.168.0.2

   Subnet mask: 255.255.255.0

2. Once the TCP/IP settings are active on the workstation, use a Command Prompt or terminal window and run the following test command:

   ping 192.168.0.1

   You should see similar output as follows:

   Pinging 192.168.0.1 with 32 bytes of data:
   Reply from 192.168.0.1: bytes=32 time<1ms TTL=128
   Reply from 192.168.0.1: bytes=32 time<1ms TTL=128
   Reply from 192.168.0.1: bytes=32 time<1ms TTL=128
   Reply from 192.168.0.1: bytes=32 time<1ms TTL=128
   
   Ping statistics for 192.168.0.1:
       Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
   Approximate round trip times in milli-seconds:
       Minimum = 0ms, Maximum = 0ms, Average = 0ms

   • If you receive a similar reply, everything is OK.

   • If you don't receive a network reply, indicated by "time out" or "destination host unreachable" messages, do the following:

     • Verify that the workstation’s TCP/IP settings are correctly set as described in the previous steps.
     • Verify that the network cable is in good working order and correctly plugged into one of the Ethernet interfaces and your network hub or switch.