Creating Service Users

Creating a service user is possible only if you have the required administrative privileges.

Before you begin

• Ensure that you have administrative access to the OneSpan Authentication Server Administration Web Interface.
• Ensure that you have the Create User privilege assigned.
• Create the account of the user you want to convert into a service user. The Service User option is available for existing users and cannot be set when creating a user account.

Converting a user into a service user

To convert a user into a service user

1. Log on to the Administration Web Interface.
2. Select USERS > List.
3. Select the user you intend to convert to a service user.
4. Switch to the User Account tab and click EDIT.
5. Select the Service User box.

6. From the Other Actions list, select Generate API Key.

   The generated API key is displayed.

7. Click Save.

   The API key is now saved as the password of the service user.

Additional tasks

• If maker–checker authorization is enabled, the command is not completed immediately, but must be authorized by another administrator, i.e. the checker administrator (see Approving a pending operation).
• After the pending operation has been approved by the checker administrator, you can complete it (see Executing an approved pending operation).