Display and user experience

Select this option to display verbose error messages when OTP authentications fail. If you select this option, Digipass Authentication for Windows Logon Credential Provider displays a specific error message when an OTP authentication fails. This option is useful for troubleshooting.

If you clear this check box, only a generic error message is displayed, which reduces information disclosure to potential attackers. This option affects Digipass Authentication for Windows Logon Credential Provider.

Select this option to enable the Change server PIN command in Digipass Authentication for Windows Logon Credential Provider and in the Tray Agent shortcut menu. This option requires Digipass Authentication for Windows Logon Tray Agent or Digipass Authentication for Windows Logon Credential Provider.

Use this field to customize the help text displayed in the input field for Digipass authentication in the Windows logon screen.

Use this field to customize the help text displayed in the input field for Push Notification authentication in the Windows logon screen.

Select this option to display online help for Digipass Authentication for Windows Logon. You can choose to display the standard help text or provide customized help links.

Select this option to display the standard help text when the user selects the I forgot my Digipass authenticator link.

Select this option to specify individual support contact information to display in the Windows logon screen (via a help link), for users who have forgotten their primary Digipass authenticators. If you do not set the support contact information, generic contact information is displayed.

Type the support contact information to display in the Windows logon screen. This option is available only when you select the Show support contact information to request a Virtual Digipass check box.

Select this option to customize the text of the I forgot my Digipass authenticator help link in the Windows logon screen and determine the action when the user selects the corresponding link. You can display a customized information dialog box or start an application.

You must enter a name for the custom help link in the Label input field if you select this option.

Select this option to display a customized information dialog box when the user selects the help link. In the corresponding input fields, you can customize the texts for the message header and body of the dialog box.

We recommend that you verify the dialog layout locally, before you enable this option on all client workstations. The dialog box that displays the custom help text calculates the required size based on the amount of text. If the text is too short or too long, the calculation may be inaccurate and mess up the dialog layout.

You can select an application which will be started when the user clicks the help link in the Windows logon screen. Enter the absolute path of the application and the relevant application parameters in the Application input field. You can use Windows environment variables such as %programfiles% to define the application path in this field. To obtain the name of the user currently logging in to Windows, use the {Username} placeholder.

Select this option to display the corresponding help link in the Windows logon screen and, when the user selects the link, display the (default) information dialog box with information on the selected authentication method.

Select this option to display a warning when the offline authentication data is about to expire. This option affects only Digipass Authentication for Windows Logon Tray Agent. Other applications will not display a warning.

Enter the number of hours for which offline authentication data should at least still be valid before an expiration warning is displayed. It affects only accounts that have time-based Digipass authenticators assigned. This option is only available if you select the Notify when offline authentication data is about to expire check box.

The default setting is 6.

Enter the minimum number of authentications that should be available before an expiration warning is displayed. It affects only accounts that have event-based Digipass authenticators assigned. This option is only available when you select the Notify when offline authentication data is about to expire check box.

The default setting is 20.

Select this option to display a warning when the grace period for static password authentication is about to end. During the grace period, a user may authenticate using either the static password or the Digipass authenticator. The first time the Digipass authenticator is used for authentication, the grace period ends immediately. When the grace period has ended, static password authentication is no longer available. This option affects Digipass Authentication for Windows Logon Tray Agent and Digipass Authentication for Windows Logon Credential Provider. Other applications will not display a warning.

Enter the remaining number of days of the grace period before an expiration warning is displayed. This option is only available if you select the Notify when grace period for static password authentication is about to end check box.

The default setting is 5.

Select this option to display a notification when a Digipass authenticator is automatically assigned to a user. This option affects Digipass Authentication for Windows Logon Tray Agent and Digipass Authentication for Windows Logon Credential Provider. Other applications will not display a warning.

Select this option to display a notification when a static password is being randomized. After a static password has been randomized, authentication is allowed only with the Digipass authenticator. This option affects Digipass Authentication for Windows Logon Tray Agent and Digipass Authentication for Windows Logon Credential Provider. Other applications will not display a warning.

Select this option to enable the icon in the notification area. If you clear this check box, the icon is disabled for all users. If you select this option, the icon is initially shown but can be hidden by the user, via the Hide Tray Icon option in the Digipass Authentication for Windows Logon Tray Agent shortcut menu. This option requires Digipass Authentication for Windows Logon Tray Agent.

Select this option to display the Status Hover Pane automatically when the authentication status changes. If you clear this check box, the Status Hover Pane is disabled for all users. If you select this option, it can be overruled by the user, via the View Status Changes option in the Digipass Authentication for Windows Logon Tray Agent shortcut menu. This option requires Digipass Authentication for Windows Logon Tray Agent.

Select this option to display the status of the last authentication via the Digipass Authentication for Windows Logon Tray Agent icon. This option requires Digipass Authentication for Windows Logon Tray Agent.