First-Time Licensing

The licensing procedure includes five steps:

1. Initiating the Licensing wizard.

   When OneSpan Authentication Server Appliance is accessed for the first time after the initial installation (see Installation and configuration), the Configuration Tool displays a warning message that the OneSpan Authentication Server Appliance is not licensed and provides a link to launch the Licensing wizard.

2. Downloading a system information file that identifies the OneSpan Authentication Server Appliance instance using the Licensing wizard.

   The system information file is a text file that contains information specific to the OneSpan Authentication Server Appliance instance, including:

   • The host key, which is specific to the appliance.

   • Configuration key, which is specific to the configuration. This can change for an OneSpan Authentication Server Appliance instance under the following circumstances:

     • The appliance is reset to factory default.
     • Under certain conditions when a backup is restored (see Backup restore).
   • IP address
   • Product version number

3. Uploading the system information file to the OneSpan Customer Portal (https://cp.onespan.com/) together with the following information:

   • Maintenance reference (commercial licenses only).
   • Serial number (commercial licenses only).
   • Details of the organization where the appliance is installed.
4. Downloading a license key file from the OneSpan Customer Portal.
5. Uploading the license file to the OneSpan Authentication Server Appliance instance through the Licensing wizard.

For more information, refer to the OneSpan Authentication Server Appliance Installation and Maintenance Guide.