Pre-Installation Tasks

Before you can install Digipass Authentication for Remote Desktop Web Access, there are several tasks you need to complete.

Install the authentication server

You need to install an authentication server on the network before Digipass Authentication for Remote Desktop Web Access is installed. See Software requirements for compatible servers and Configure the authentication server for configuration recommendations.

If the users are Active Directory users on a Windows platform, it is recommended that the Use Windows user name resolution feature on the authentication server is enabled. This uses Windows functions to identify user IDs as Windows user accounts, including the domain to which the account belongs.

This feature is not available on Linux platforms or OneSpan Authentication Server Appliance/OneSpan Authentication Server Virtual Appliance.

If the Use Windows user name resolution feature is disabled, it is essential that users always use the same logon name. If they try to log on with a different form of their Windows account name, their logon will be rejected, unless a second OAS user account has been created.

Administrator privileges

To install Digipass Authentication for Remote Desktop Web Access you need to be logged on with a user that has local administrator privileges.

Ensure that Internet Information Services (IIS) and Remote Desktop Web Access are operational

Ensure that Internet Information Services (IIS) and Remote Desktop Web Access are installed and working correctly.

To use the single sign-on feature, Remote Desktop Web Access needs to be configured to use web single sign-on. For more information, refer to the Microsoft resources at Microsoft Remote Desktop Services.