Rejecting a pending operation

As a checker administrator, you can reject one or more pending operations that have been initiated by a maker administrator.

Rejecting pending operations is possible only if you have the required administrative privileges. You can only reject pending operations that are within your administrative scope.

Before you begin

• Ensure that you have administrative access to the OneSpan Authentication Server Administration Web Interface.
• Ensure that you have the Approve/Reject Pending Operation privilege assigned.

Rejecting a pending operation

To reject a pending operation

1. Log on to the Administration Web Interface.

2. Select SERVERS > Pending Operations.

3. From the list, select the pending operation(s) that you want to reject.

   If you want to view the details of a pending operation, click the corresponding pending operation identifier (POID). The Manage pending operation page provides general information about the operation, as well as update history and command details.

4. Click REJECT.

   The Reject Pending Operations window is displayed.

5. Enter a comment in the Note field.

6. Click REJECT.

   The pending operation is deleted. The maker administrator receives a notification that the pending operation has been rejected (pending operation rejected notification).

   After a pending operation has been rejected, you are redirected to the list of pending operations.