Using Our Mobile Apps

The OneSpan Sign for Android application enables you to create, distribute, and sign e-signature transactions on mobile devices that use the Android Operating System.

The application can be accessed from Google Play.

Personal Certificate Signing is not supported on this app.

The following sections describe how to use OneSpan Sign for Android.

• Creating a Transaction

• Preparing Documents for Signing

• Using the Library

• Offline Functionality

File Size Constraints

• The maximum size of a single document is 16 MB. Smaller documents yield better performance — we recommend under 5 MB per document.

• If your organization uses Salesforce or Microsoft SharePoint connectors, the file size maximum is 5 MB per document.

• If your organization uses Salesforce connectors, the maximum number of documents that can be added to a transaction is ten (10).

• If you enable email delivery while configuring a recipient, attachments larger than 5 MB are not supported.

File Name Constraints

• Document file names should not contain any of the following comma-separated characters: *, /, \, :, <, >, |, ?, ".

• A document's name cannot contain the string esigned.

General File Constraints

• We recommend that you do not use PDF documents that make use of XML Forms Architecture. For more information, see XFA Support.

• Do not upload password-protected or corrupted documents. These will generate an error.

• OneSpan strongly recommends that you scan a PDF for syntax errors (e.g., by using Adobe's Preflight tool), and resolve any errors before you add the document to a transaction.

• PDFs with the NeedAppearances flag set to true are not currently supported.

Video Tutorials

How to send and E-sign documents

How to use offline Capabilities

How to use transaction templates

How to use transaction templates offline

The OneSpan Sign for iOS application enables you to create, distribute, and sign e-signature transactions on mobile devices that use the iOS Operating System.

The application can be accessed from Apple's App Store.

Personal Certificate Signing is not supported on this app.

The following sections describe how to use OneSpan Sign for iOS.

• Creating a Transaction

• Preparing Documents

• Using the Library

• Offline Functionality

The system supports a maximum of 16 MB per document (smaller documents yield better performance — we recommend under 5 MB per document). However, there is no limit to: (1) the number of documents in a transaction; (2) the total collective size of documents in a transaction.

Video Tutorials

How to send and E-sign documents

How to use offline Capabilities

How to use transaction templates

How to use transaction templates offline