Registering a passkey in Okta manually

This guide provides detailed instructions on how to add a user and configure it to use a DIGIAPSS FX7 authenticator in Okta.

If you are a user and received a mail from your company to register your DIGIPASS FX7 authenticator, see Completing the registration for users.

Before you begin

Ensure that you have completed the configuration in Okta (see Configuring Okta for passwordless authentication).

Registering a passkey in Okta

To register a passkey in Okta manually

1. Sign in to the Okta Admin Console using your administrator credentials.

2. Navigate to Directory > People.

3. Click Add Person.

4. Specify the user details:

   • User Type: Select a user type from the list or accept the default value.

   • First Name: Type the user's first name.

   • Last Name: Type the user's last name.

   • Username: Type the user's username in email format.

   • Primary Email: Type the user's primary email if it's different from the username.

   • Secondary Email: (Optional). Type a secondary email to allow users to access information when their primary email is unavailable.

   • Groups: (Optional). Select the groups to which the user belongs.

   • Realm Residency: Select a realm or apply a realm assignment if applicable.

5. Set the user password:

   • Password: Select Set by user to allow the user to set the password, or select Set by admin and type a password now.

   • Send user activation now: (Optional). This option is available if Password is set to Set by user. Select this checkbox to send a user activation email to the user.

   • User must change password on first login: (Optional). This is selected by default if Password is set to Set by admin. Clear this checkbox if you don't want the users to change their password when they first sign in.

6. Click Save to create the user account and return to the Admin Console or click Save and Add Another to create the user account and add another user.

User registration process

1. The user receives an email with a link to sign into Okta.

2. The user is taken to a sign-in page and enters their username.

3. The user is prompted to enroll a security device:

   1. The user connects the DIGIPASS FX7 authenticator to a USB port.

   2. The user selects Security Key.

   3. The user type the PIN for the security key.

   4. The user touches the button on the security key.

      The key will now be registered to the user account. The user is taken to the Okta dashboard.