Managing Event Notifications

To access the Event Notifications page:

• Click Admin > Event Notifications.

OneSpan Sign enables integrators to be automatically notified of events that concern their account. On selected events, the system automatically issues messages to a destination of the integrator's choice. Before OneSpan Sign notifies you of an event, you must register to be notified of it.

To configure Event Notifications on your account:

1. Click Admin > Event Notifications.

2. Enter a Callback URL. This is a required field.

3. Select your Authentication Method. Depending on the method selected different configurations can be set:

   1. None: Only a Callback URL is required.

   2. Basic: Enter a secure Callback Key.

   3. OAuth2.0: If OAuth 2.0 is select, then additional configurations are required:

      • Client ID: This is configured in your authorization server for the application.

      • Client Secret: This is configured in your authorization server for the application.

      • Authorization Server URL: The URL of your authorization server for the application.

      • Scope: Used to limit access to an account, configured in the authorization server for the application. This information should be provided by the user.

        eOriginal callbacks are supported with oAuth 2.0.

4. Optionally, toggle on the event types, Account or Participant generated, for which you want to be notified. By default, notifications for all event types are disabled.

5. Click Save.

If you've changed your mind, and want to disable all event notifications, click REVERT.

If you would like to enable Event Notification using OAuth Refresh Token Flow you must do so using an API. Note that we currently only support this method on Salesforce.

Account Generated Events

The following events are generated from within an account:

Participant Generated Events

The following events are generated by a participant: