---
title: "Managing Transaction Reminders"
slug: "managing-transaction-reminders"
updated: 2025-11-19T12:13:42Z
published: 2025-11-19T12:13:42Z
canonical: "docs.onespan.com/managing-transaction-reminders"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.onespan.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Managing Transaction Reminders

Transaction owners can: (1) configure a schedule for email reminders that will be sent automatically to all transaction recipients who have not yet signed; (2) change the Reminder Schedule for any of their transactions.

You must have Admin privileges to configure or change a Reminder Schedule. Default settings for email reminders can be configured using the [Account Configuration](/v1/docs/self-service-account-configuration#email-reminders) page.

## Configuring Reminders for a New Transaction

To configure reminders for a transaction that you are creating:

1. On the [Create Transaction](/v1/docs/sender-guides-creating-a-transaction) page, click Settings.
2. In the Email Reminders field, click Configure.
3. Configure the following options:
  - Enable Reminders: Select this option to enable reminders to be sent.
    - Send reminder in (days): Specify when the first reminder will be sent — i.e., the number of calendar days after the initial email invitation is sent.
  - Repeat Reminder: Select this option to send multiple reminders.
    - Number of days: Specify the number of calendar days between successive reminders. This means that reminders may fall on non-business days.
    - Total Reminders: Specify the total number of reminders to be sent.
4. Click OK. The Email Reminders field is now set to Enabled.

### Changing a Transaction's Reminder Schedule

To change the Reminder Schedule for a transaction that you created:

1. Locate the appropriate transaction.
2. Click Settings.
3. Next to the Email Reminders field, click Enabled.
4. Edit the reminder settings.
5. Click OK.

## Video Tutorial

[How to Use Reminders and Expirations in OneSpan Sign](https://player.vimeo.com/video/760413244?)