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    Import Users wizard
    • 20 Jan 2025
    • 3 Minutes to read
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    Contents

    Import Users wizard

    • Updated on 20 Jan 2025
    • 3 Minutes to read
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    Article summary

    The Import Users wizard guides you through importing users from a comma-separated file (CSV), i.e. user import file, into OneSpan Authentication Server. For more information about user import files, see User import file format.

    Available via USERS > Import.

    Before you start the wizard, you must do or have the following:

    • a valid user import file
    • If you want to import the user records and assign them authenticators automatically (specified by serial numbers in the user import file), disable maker–checker authorization. Otherwise you will get an error message when running the import task.

    Upload File

    The Upload File page is used to specify the full path and file name of the import file.

    Click Browse to launch a file browser and navigate to the user import file.

    After entering the import file's location, click Upload. OneSpan Authentication Server will verify that the file exists. If the selected file does not exist or OneSpan Authentication Server cannot find and open it, an error message will be displayed.

    Import Users

    The Import Users page allows you to specify whether you want accounts created for the imported users, whether you want to automatically assign authenticators to the imported users, and whether you want to import the password for the users.

    Field nameDescription
    Number of Users selectedShows the number of users selected from the import file.
    Create new user accounts

    This option is selected by default, and allows the creation of new user accounts.

    Select one of the following options:

    • Create Users as ENABLED. Fully enables new user accounts as they are imported. This is the default selection.
    • Create Users as DISABLED. New user accounts created during import are initially disabled.
    Update existing user accountsSelect this checkbox to update user accounts instead of trying to create them if they already exist in the system.
    Update static password

    This field is only displayed if static passwords are present on the input file.

    Select the checkbox if you want static passwords to be updated when the user accounts are created.

    Assign DIGIPASS using serial numbers from file

    This option only appears if the user import file has a SerialNumber column.

    Select this checkbox to map each user account to its corresponding authenticator serial number (as specified in the user import file) during the user import process.

    For more information about the user import file format, see User import file format.

    When you are satisfied with the options, click Import to upload the file.

    Schedule Task

    This page allows you to schedule this import task.

    Field nameDescription
    Run immediately

    Runs the task now. This will lock the Administration Web Interface session. You will not be able to perform other operations until the task has finished.

    Run in background

    Runs the task in the background without locking the Administration Web Interface session. You will be able to perform other operations in the Administration Web Interface. It will also allow you to schedule and run the task at a later time.

    Notify me of completion by

    Specifies whether and how to send notifications when completing the task.

    Possible values:

    • None
    • Email
    • SMS
    Scheduled

    Select No to run the task immediately in background, or Yes to schedule the task to run at a later time.

    Hour

    The time for the task to be run in the 24-hour time format. Note that this is the server-based time.

    The format should be hh:mm:ss.

    Date

    The date for the task to be run. Note that this is the server-based date.

    The format should be YYYY-MM-DD.

    Summary

    This page displays the results of the operation.

    Field nameDescription
    Task completed!Message displayed once the import task is finished.
    <X> users found for importNumber of users found in the user import file.
    <Y> users imported OKNumber of users successfully imported from the user import file.
    <Z> import failuresNumber of users that could not be imported from the user import file.
    Click here to see a list of errorsClick this link to view any errors that occurred while importing users (if any)

    Click Finish to exit the wizard.

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