OneSpan Identity Verification Release Notes
  • 04 Oct 2024
  • 2 Minutes to read
  • Dark
    Light
  • PDF

OneSpan Identity Verification Release Notes

  • Dark
    Light
  • PDF

Article summary

General product information

As of version 2021-R1, Secure Agreement Automation has been renamed to OneSpan Identity Verification. If not explicitly stated otherwise, any information and references to Secure Agreement Automation also apply to OneSpan Identity Verification.

Other OneSpan products have also been renamed. For more information about name changes of the different products, refer to the respective product documentation.

Supported operating systems and browsers

OneSpan Identity Verification is designed to be used within the confines of a web browser (desktop or mobile). This serves to reduce the friction inherent in forcing the user to download a mobile application.

Supported operating systems and browsers

Operating system

Browser

Supported

Note

Desktop

Windows 11

Chrome

Users are directed to use a mobile device for image capture.

Windows 10

Chrome

Users are directed to use a mobile device for image capture.

Mac OS X

Safari

Users are directed to use a mobile device for image capture.

Mobile phones

Android

Chrome

iOS

Safari

iOS

Chrome

Tablets

Android

Chrome

Some tablets self-identify as desktops. As a result, users are directed to use a mobile device (unless they have set their device to identify as a mobile device).

iPadOS

Safari

iPads self-identify as desktops. As a result, users are directed to use a mobile device (unless they have set their device to identify as a mobile device).

iPadOS

Chrome

Constraints

  • Operating system and browser support includes the current version of the operating system or browser, as well as the preceding version.

  • OneSpan Identity Verification is not supported as part of a native application on a mobile device.

  • OneSpan Identity Verification does not support usage within an iFrame.

IDV April Release – 24.R1

New features and enhancements

Various enhancements

  • Barcode scanning for Canadian and US identity document cards has been introduced by Mitek to improve the accuracy of the verification process. Previous versions only supported barcode scanning for Canadian and US driver's licenses.

  • Improvements have been made to the user guidance during a document capture.

  • Camera fix and Mitek SDK enhancement for iPhone 15 and iOS 17.x.

Fixes and other updates

Camera check passes on desktop when using Chrome mobile emulator

Description: It is possible to pass the camera check when using the Chrome mobile emulator on a desktop, even though the emulator does not have a front and back camera.

Status: This issue has been fixed.

Ability to download selfies for unsupported ID document

Description: End users can now download all images for verification if an unsupported document was used.

Camera permission dialog issue on iOS 17.x for iPad

Description: On iOS 17.x, an issue suppresses the camera permission dialog and directly shows an error that no camera was found.

Status: This issue has been fixed.


Was this article helpful?

Changing your password will log you out immediately. Use the new password to log back in.
First name must have atleast 2 characters. Numbers and special characters are not allowed.
Last name must have atleast 1 characters. Numbers and special characters are not allowed.
Enter a valid email
Enter a valid password
Your profile has been successfully updated.
ESC

Eddy AI, facilitating knowledge discovery through conversational intelligence