System Log Reports

This topic provides instructions on how to access a collection of System Logs Reports through our Interactive API. These reports track changes made through either the OneSpan Sign UI, or by using OneSpan Sign APIs.

By default, these logs are available to Admin (Owner) and Manager roles. Custom roles may require specific permissions to access these logs.

The following system log reports are available.

• User Management Logs

• Group Management Logs

• Role Management Logs

• System Access Logs

• System Update Logs

• Delegation Logs

User Management Logs

User Management Logs track all events related to the creation, update, and deletion of users in the system. This includes role assignments and removals.

The following events are tracked:                                

• User creation

• User updates

• User deletion

• Role assignments

• Role removals

Group Management Logs

User Management Logs track all events related to the creation, update, and deletion of groups in the system. This includes adding or removing users from groups.

The following events are tracked:                                  

• Group creation

• Group updates

• Group deletion

• Adding users to groups

• Removing users from groups

Role Management Logs

Role Management Logs track all events related to the creation, update, and deletion of roles in the system.

The following events are tracked:

• Role creation

• Role updates

• Role deletion

System Access Logs

System Access Logs track all events related to user logins, logouts, and delegation sessions.

The following events are tracked:

• User logins

• User logouts

• Delegation sessions

System Update Logs

System Update Logs track all events related to account configuration changes.

These reports are generated as .csv files. To test these features, see our Interactive API Reference. The following events can now be retrieved:

• Feature setting updates

• Transaction setting updates

• Security setting updates

System Updates Logs can be consolidated into a single Audit Event Log that tracks all the changes mentioned above.

Delegation Logs

You can now use our APIs to retrieve logs related to delegation events. These reports are generated as .csv files. To test these features, see our Interactive API Reference. The following events can now be retrieved:

• Delegation creation

• Delegation editing

• Delegation deletion