--- title: "Updating Certificates" slug: "updating-certificates" description: "Stay updated on e-signlive certificate renewals for Canada, US, EU, and Australia. Ensure your OneSpan Sign service continues without interruption." updated: 2026-01-26T14:43:52Z published: 2026-01-26T14:43:52Z canonical: "docs.onespan.com/updating-certificates" --- > ## Documentation Index > Fetch the complete documentation index at: https://docs.onespan.com/llms.txt > Use this file to discover all available pages before exploring further. # Updating Certificates ## Canadian The *e-signlive.ca Certificate* was updated and re-issued for the following environments, on the following dates: - Canada Sandbox: On October 11, 2025 at 10:00 PM (ET) - Canada Production: On October 11, 2025 at 10:00 PM (ET) There is no downtime during a Certificate renewal. ### How Does This Impact Me? If you are not an integrated customer and do not trust any of our certificates, there is no action required on your part. If you have trusted our certificates as recommended, the certificate will be automatically renewed. There is no action required on your part. If you have trusted our *leaf/end-entity* or *intermediate* certificate, you must complete the update by performing the procedure in the next section — [What Do I Need to Do?](/v1/docs/updating-certificates#what-do-i-need-to-do) This will ensure that your OneSpan Sign service continues to function normally. ### What Do I Need to Do? To complete this update: 1. Download the certificate that corresponds to your environment by clicking on the link in the following table: | Environment | Environment URLs | Date of Renewal | Notes | | --- | --- | --- | --- | | Canada Sandbox and Production | - [star.e-signlive.ca.crt](https://cdn.document360.io/038f59a7-abd0-4c14-9de7-3434d28b49fd/Images/Documentation/star.e-signlive.ca.crt) | October 11, 2025 at 10:00 PM (ET) ** The leaf certificate was made available September 18, 2025* | The current certificate expires October 03, 2026 | 2. Install the new certificate on or after the Date of Renewal listed in the table above. For more information about configuring certificates, see [Getting Started with SDKs](/v1/docs/downloading-sdks). If you have any questions or concerns, please contact our [Support Team](https://www.onespan.com/support). We encourage you to visit the [OneSpan Sign Trust Center](https://trust.onespan.com/) for regular updates on this matter. ## US1 The e-signlive.com Certificate was updated and re-issued for the following environments on the following dates: - US1 Sandbox: On October 11, 2025 at 10:00 PM (ET) - US1 Production: On October 11, 2025 at 10:00 PM (ET) There is no downtime during a Certificate renewal. ### How Does This Impact Me? If you are not an integrated customer and do not trust any of our certificates, there is no action required on your part. If you have trusted our certificates as recommended, the certificate will be automatically renewed. There is no action required on your part. If you have trusted our *leaf/end-entity* or *intermediate* certificate, you must complete the update by performing the procedure in the next section — [What Do I Need to Do?](/v1/docs/updating-certificates#what-do-i-need-to-do1) This will ensure that your OneSpan Sign service continues to function normally. ### What Do I Need to Do? To complete this update: 1. Download the certificate that corresponds to your environment by clicking on the link in the following table: | Environment | Environment URLs | Date of Renewal | Notes | | --- | --- | --- | --- | | US 1 Sandbox and Production | - [star.e-signlive.com.crt.crt](https://cdn.document360.io/038f59a7-abd0-4c14-9de7-3434d28b49fd/Images/Documentation/star.e-signlive.com.crt.crt) | October 11, 2025 at 10:00 PM (ET) ** The leaf certificate was made available September 18, 2025* | The current certificate expires October 03, 2026 | 2. Install the new certificate on or after the Date of Renewal listed in the table above. For more information about configuring certificates, see [Getting Started with SDKs](/v1/docs/downloading-sdks). If you have any questions or concerns, please contact our [Support Team](https://www.onespan.com/support). We encourage you to visit the [OneSpan Sign Trust Center](https://trust.onespan.com/) for regular updates on this matter. ## US2 On February 23, 2026, the *esignlive.com Certificate* will expire. This certificate will be updated and re-issued for the following environments on the following dates: - US2 Sandbox: February 07, 2026, at 10:00 PM (ET) - US2 Production: February 14, 2026, at 10:00 PM (ET) There is no downtime during a Certificate renewal. ### How Does This Impact Me? If you are not an integrated customer and do not trust any of our certificates, there is no action required on your part. If you have trusted our certificates as recommended, the certificate will be automatically renewed. There is no action required on your part. If you have trusted our *leaf/end-entity* or *intermediate* certificate, you must complete the update by performing the procedure in the next section — [What Do I Need to Do?](/v1/docs/updating-certificates#what-do-i-need-to-do2) This will ensure that your OneSpan Sign service continues to function normally. ### What Do I Need to Do? To complete this update: Once the certificate renewal has completed your old certificates will no longer work. You must update to these new certificates as soon as the renewal has completed. 1. Download the certificate that corresponds to your environment by clicking on the link in the following table: | Environment | Environment URLs | Date of Renewal | Notes | | --- | --- | --- | --- | | US2 Sandbox | - [sandbox.esignlive.com](https://cdn.document360.io/038f59a7-abd0-4c14-9de7-3434d28b49fd/Images/Documentation/star.esignlive.com.crt.crt) | February 07, 2026, at 10:00 PM (ET) | The current certificate expires February 23, 2026 | | US2 Production | - [apps.esignlive.com](https://cdn.document360.io/038f59a7-abd0-4c14-9de7-3434d28b49fd/Images/Documentation/star.esignlive.com.crt.crt) | February 14, 2026, at 10:00 PM (ET) | The current certificate expires February 23, 2026 | 2. Install the new certificate on or after the Date of Renewal listed in the table above. For more information about configuring certificates, see [Getting Started with SDKs](/v1/docs/downloading-sdks). If you have any questions or concerns, please contact our [Support Team](https://www.onespan.com/support). We encourage you to visit the [OneSpan Sign Trust Center](https://trust.onespan.com/) for regular updates on this matter. #### Expiring Certificates If you need the leaf/end-entity certificate before the renewal dates listed above, you may download the soon-to-be expired ones here: - [US2 Sandbox](https://cdn.document360.io/038f59a7-abd0-4c14-9de7-3434d28b49fd/Images/Documentation/star.esignlive.com.crt.crt%20-%20expiring) - [US2 Production](https://cdn.document360.io/038f59a7-abd0-4c14-9de7-3434d28b49fd/Images/Documentation/star.esignlive.com.crt.crt%20-%20expiring) However, note the following: Once you have downloaded this certificate you will have to rename it as follows: - **Sandbox**: star.esignlive.com.crt.crt - **Production**: star.esignlive.com.crt.crt You will still have to update to the latest certificate on or after the dates listed above. ## FedRAMP On November 28, 2025 at 10:00 PM (EST), the certificates for the following Sandbox environments were updated: - sandbox-gov.esignlive.com - signer-sandbox-gov.esignlive.com On December 5, 2025, at 10:00 PM (EST) the certificates for the following Production environments were updated: - gov.esignlive.com - signer-gov.esignlive.com There is no downtime during a Certificate renewal. ### How Does This Impact Me? If you are not an integrated customer and do not trust any of our certificates, there is no action required on your part. If you have trusted our certificates as recommended, they will be automatically renewed. There is no action required on your part. If you have trusted our *leaf/end-entity* or *intermediate* certificate, you must complete the update by performing the procedure in the next section — [What Do I Need to Do?](/v1/docs/updating-certificates#what-do-i-need-to-do3) This will ensure that your OneSpan Sign service continues to function normally. ### What Do I Need to Do? To complete this update: Once the certificate renewal has completed your old certificates will no longer work. You must update to these new certificates as soon as the renewal has completed. 1. Download the certificate that corresponds to your environment by clicking on the link in the following table: | Environment | Environment URLs | Date of Renewal | Notes | | --- | --- | --- | --- | | US FedRAMP Sandbox | - [sandbox-gov.esignlive.com](https://cdn.document360.io/038f59a7-abd0-4c14-9de7-3434d28b49fd/Images/Documentation/sandbox-gov.esignlive.com_san_crt.crt) - [signer-sandbox-gov.esignlive.com](https://cdn.document360.io/038f59a7-abd0-4c14-9de7-3434d28b49fd/Images/Documentation/sandbox-gov.esignlive.com_san_crt.crt) | November 28, 2025 at 10:00 PM (EST) ** The leaf certificate was made available November 17, 2025.* | The current certificate expires December 09, 2026 | | US FedRAMP Production | - [gov.esignlive.com](https://cdn.document360.io/038f59a7-abd0-4c14-9de7-3434d28b49fd/Images/Documentation/gov.esignlive.com_san_crt.crt) - [signer-gov.esignlive.com](https://cdn.document360.io/038f59a7-abd0-4c14-9de7-3434d28b49fd/Images/Documentation/gov.esignlive.com_san_crt.crt) | December 5, 2025, at 10:00 PM (EST) ** The leaf certificate was made available November 17, 2025.* | The current certificate expires December 09, 2026 | 2. Install the new certificate on or after the Date of Renewal listed in the table above. For more information about configuring certificates, see [Getting Started with SDKs](/v1/docs/downloading-sdks). If you have any questions or concerns, please contact our [Support Team](https://www.onespan.com/support). We encourage you to visit the [OneSpan Sign Trust Center](https://trust.onespan.com/) for regular updates on this matter. ## European On February 22, 2026, the *esignlive.eu Certificate* will expire. This certificate will be updated and re-issued for the following environments on the following dates: - EU Production: February 14, 2026, at 4:00 PM (ET) There is no downtime during a Certificate renewal. ### How Does This Impact Me? If you are not an integrated customer and do not trust any of our certificates, there is no action required on your part. If you have trusted our certificates as recommended, the certificate will be automatically renewed. There is no action required on your part. If you have trusted our *leaf/end-entity* or *intermediate* certificate, you must complete the update by performing the procedure in the next section — [What Do I Need to Do?](/v1/docs/updating-certificates#what-do-i-need-to-do4) This will ensure that your OneSpan Sign service continues to function normally. ### What Do I Need to Do? To complete this update: Once the certificate renewal has completed your old certificates will no longer work. You must update to these new certificates as soon as the renewal has completed. 1. Download the certificate that corresponds to your environment by clicking on the link in the following table: | Environment | Environment URLs | Date of Renewal | Notes | | --- | --- | --- | --- | | Europe Production | - [apps.esignlive.eu](https://cdn.document360.io/038f59a7-abd0-4c14-9de7-3434d28b49fd/Images/Documentation/star.esignlive.eu.cer) | February 14, 2026, at 4:00 PM (ET) | The current certificate expires February 22, 2026 | 2. Install the new certificate on or after the Date of Renewal listed in the table above. For more information about configuring certificates, see [Getting Started with SDKs](/v1/docs/downloading-sdks). If you have any questions or concerns, please contact our [Support Team](https://www.onespan.com/support). We encourage you to visit the [OneSpan Sign Trust Center](https://trust.onespan.com/) for regular updates on this matter. #### Expiring Certificates If you need the leaf/end-entity certificate before the renewal dates listed above, you may download the soon-to-be expired ones here: - [Europe Production](https://cdn.document360.io/038f59a7-abd0-4c14-9de7-3434d28b49fd/Images/Documentation/star.esignlive.eu.cer-expiring) However, note the following: Once you have downloaded this certificate you will have to rename it as follows: - **Production**: star.esignlive.eu.cer You will still have to update to the latest certificate on or after the dates listed above. ## Australian On February 22, 2026, the *esignlive.com.au Certificate* will expire. This certificate will be updated and re-issued for the following environments on the following dates: - AU Production: February 14, 2026, at 9:00 AM (ET) There is no downtime during a Certificate renewal. ### How Does This Impact Me? If you are not an integrated customer and do not trust any of our certificates, there is no action required on your part. If you have trusted our certificates as recommended, the certificate will be automatically renewed. There is no action required on your part. If you have trusted our *leaf/end-entity* or *intermediate* certificate, you must complete the update by performing the procedure in the next section — [What Do I Need to Do?](/v1/docs/updating-certificates#what-do-i-need-to-do5) This will ensure that your OneSpan Sign service continues to function normally. ### What Do I Need to Do? To complete this update: Once the certificate renewal has completed your old certificates will no longer work. You must update to these new certificates as soon as the renewal has completed. 1. Download the certificate that corresponds to your environment by clicking on the link in the following table: | Environment | Environment URLs | Date of Renewal | Notes | | --- | --- | --- | --- | | Australian Production | - [apps.esignlive.com.au](https://cdn.document360.io/038f59a7-abd0-4c14-9de7-3434d28b49fd/Images/Documentation/star.esignlive.com.au.crt.cer) | February 14, 2026US, at 9:00 AM (ET) | The current certificate expires February 22, 2026 | 2. Install the new certificate on or after the Date of Renewal listed in the table above. For more information about configuring certificates, see [Getting Started with SDKs](/v1/docs/downloading-sdks). If you have any questions or concerns, please contact our [Support Team](https://www.onespan.com/support). We encourage you to visit the [OneSpan Sign Trust Center](https://trust.onespan.com/) for regular updates on this matter. #### Expiring Certificates If you need the leaf/end-entity certificate before the renewal dates listed above, you may download the soon-to-be expired ones here: - [AU Production](https://cdn.document360.io/038f59a7-abd0-4c14-9de7-3434d28b49fd/Images/Documentation/star.esignlive.com.au.crt.cer%20-%20expiring) However, note the following: Once you have downloaded this certificate you will have to rename it as follows: - **Production**: star.esignlive.com.au.crt.cer You will still have to update to the latest certificate on or after the dates listed above.