---
title: "Requesting a DigipassONE Authenticate Cloud tenant"
slug: "digipassone-authenticate-request-a-cloud-tenant"
tags: ["S3 v9.5"]
updated: 2026-10-27T15:59:46Z
published: 2026-10-27T15:59:46Z
canonical: "docs.onespan.com/digipassone-authenticate-request-a-cloud-tenant"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.onespan.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Requesting a DigipassONE Authenticate Cloud tenant

Once you have an account, you can login at [https://staging.digipassone.com/](https://staging.digipassone.com/) and request for a tenant to be created on the DigipassONE Authenticate Cloud.

1. Locate the Authentication Cloud Status tile. ![Instructions for requesting tenant creation in Authentication Cloud Status section.](https://cdn.document360.io/038f59a7-abd0-4c14-9de7-3434d28b49fd/Images/Documentation/screenshot-S3-auth-cloud-request-tenant(1).png?sv=2026-02-06&spr=https&st=2026-10-29T01%3A13%3A16Z&se=2026-10-29T02%3A13%3A16Z&sr=c&sp=r&sig=e%2Bq2g8nlVQk9eMCCN6UFTqfirnlzM4NjspxsWvWShF8%3D)
2. Click on Request tenant creation. You should see a notification indicating that *Tenant creation is in progress*. ![Authentication cloud status showing tenant creation in progress with a loading indicator.](https://cdn.document360.io/038f59a7-abd0-4c14-9de7-3434d28b49fd/Images/Documentation/screenshot-S3-cloud-tenant-creation(1).png?sv=2026-02-06&spr=https&st=2026-10-29T01%3A13%3A16Z&se=2026-10-29T02%3A13%3A16Z&sr=c&sp=r&sig=e%2Bq2g8nlVQk9eMCCN6UFTqfirnlzM4NjspxsWvWShF8%3D)
3. Once the tenant is created, it will have the same name as what is in the Tenant field. Note that you will need this information later. ![Tenant status indicates creation of 'ylrrunbp' with options for configuration and support.](https://cdn.document360.io/038f59a7-abd0-4c14-9de7-3434d28b49fd/Images/Documentation/screenshot-S3-cloud-tenant-created-new.png?sv=2026-02-06&spr=https&st=2026-10-29T01%3A13%3A16Z&se=2026-10-29T02%3A13%3A16Z&sr=c&sp=r&sig=e%2Bq2g8nlVQk9eMCCN6UFTqfirnlzM4NjspxsWvWShF8%3D)

Formerly Digipass S3 Cloud.