Documentation Index

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Authenticator information

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For user support, Mobile Authenticator Studio can display authenticator information that may be useful in case of issues and for troubleshooting. This information includes the following:

  • Serial number of the authenticator in use

  • Sequence number of the authenticator in use, if Mobile Authenticator Studio uses the two-step activation process

  • Counter value used by the first cryptographic application

  • Counter value used by the second cryptographic application

  • Time reference used by the application

  • Current time difference calculated from the server time reference