If you never used the portal before, you must set up your OneSpan Mobile Portal account before you’ll be able to shield your applications.
Your account on the OneSpan Mobile Portal is pre-configured to be used with two-factor authentication. Following the regular sign in with user name and password, you need to activate an authenticator and create a one-time password (OTP).
To set up an account
Open a web browser and go to the OneSpan Mobile Portal.
Enter your email address. This must be the same email address as the one you used for requesting access.
The entries in this field are case-sensitive, so ensure that your email address is entered correctly and identical to how you entered it in the request access form.
Enter the initial password that you have received via email.
Click Sign in.
Create a new password to replace the initial password.
You are now ready to use your account.