---
title: "App Shielding Error Reporting on iOS"
slug: "oapps-igios-app-shielding-error-reporting-7-4-0"
updated: 2026-10-20T11:53:49Z
published: 2026-10-20T11:53:49Z
canonical: "docs.onespan.com/oapps-igios-app-shielding-error-reporting-7-4-0"
excludeFromSearch: true
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.onespan.com/llms.txt
> Use this file to discover all available pages before exploring further.

# App Shielding Error Reporting on iOS

If an application has to shut down (because it is either terminating unexpectedly or it has detected a security problem), the application can exit and open the browser with a given URL. For more information, see [Exit URL Launching on iOS](/oapps/docs/oapps-igios-exit-url-launching-on-ios-7-4-0).

## List of error codes for shutdown reasons

If App Shielding shuts down the application and launches a web browser with a preconfigured URL to explain the problem to the user, one of the exit URL variable placeholders is %REASON%. The following %REASON% error codes for the shutdown are possible:

| List of shutdown reasons |
| --- |
| Error Code Hexadecimal | Error Code Decimal | Description |
| 00 | 0 | Policy violation: Device is jailbroken. |
| 01 | 1 | Policy violation: Application is being debugged. |
| 03 | 3 | Policy violation: A screenshot of the application was taken. |
| 04 | 4 | Policy violation: An injected library was found in the process. |
| 05 | 5 | Policy violation: A hooking framework was found in the process. |
| 06 | 6 | Policy violation: A screen recording of the application was started. |
| 07 | 7 | Policy violation: iOS app running on macOS. |
| 08 | 8 | Policy violation: Running on emulator. |
| 09 | 9 | Policy violation: Running with Developer Mode enabled. |

For further analysis, please forward the error message to us by contacting [OneSpan Support](http://mailto:support@onespan.com).