Documentation Index

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Authentication Methods

  • Published on Jul 7, 2025
  • 1 minute(s) read
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For detailed information about logon methods and options, refer to the product documentation for your authentication server

Response-Only logon

Users log on via the current logon page with their user name and a one-time password (OTP).

1-step/2-stepChallenge/Response logon

Challenge/Response logons are not supported for basic authentication.

Virtual Mobile Authenticator logon

Users who log on with a Virtual Mobile Authenticator need to use a two-step process:

  1. The user provides the user ID, password, and/or a keyword. The logon fails and triggers the sending of a one-time password to the user’s mobile via text message.

  2. The user re-attempts a logon with the password and OTP.