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Repair the Installation

  • Published on Jul 7, 2025
  • 1 minute(s) read
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You may need to repair the Digipass Authentication for Remote Desktop Web Access installation if files have been corrupted, deleted, or lost.

To repair the Digipass Authentication for Remote Desktop Web Access installation

  1. Locate and double-click the dp-auth-for-rdweb_product_version_x64.msi file.

  2. Click Next.

  3. Select Repair and click Next.

  4. Click Install to confirm the repair.

  5. Click Finish to exit the setup program.

If you have deleted or moved the configuration file, changed the IP address for the machine, or received a new license for Digipass Authentication for Remote Desktop Web Access, you will need to re-configure Digipass Authentication for Remote Desktop Web Access and OneSpan Authentication Server accordingly.