Remove, repair, or modify a Digipass Authentication for Windows Logon installation

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If required, you can remove an existing Digipass Authentication for Windows Logon (DAWL) installation. You can also add and remove single product components. If files have been corrupted, deleted, or lost, you can repair the installation.

Before you begin

  • If you configured Windows Group Policy to block additional credential providers, you need to disable that Group Policy setting before uninstalling Digipass Authentication for Windows Logon. Otherwise, the specified credential providers remain excluded, which might leave your users unable to authenticate and log on to the client workstations. For more information, see Block available credential providers.

  • If you configured Windows Group Policy to protect the Digipass Authenticator for Windows Logon client installation from being removed, you need to log on with an administrative user account that is member of the allowed Active Directory user group (see Protect the client installation).

Remove Digipass Authentication for Windows Logon locally (via Control Panel)

To remove / repair / modify an existing installation of Digipass Authentication for Windows Logon

  1. Open the control panel via the Start menu.

  2. Select Programs > Programs and Features.

  3. Select Digipass Authentication for Windows Logon and click Change.  

    The Application Maintenance window is displayed.

  4. Do one of the following:  

    1. If you want to remove the software from your system, select Remove and click Next.

    2. If you want to repair a corrupted or damaged installation, select Repair and click
      Next
      . Note: Repairing an installation re-installs any missing or modified files and resets all configuration settings to the default values.

    3. If you want to remove or install additional components, select Modify and click Next.

Remove Digipass Authentication for Windows Logon locally (silently)

You can remove the Digipass Authentication for Windows Logon software silently (without setup GUI) with the following command line:

msiexec /x dawl_version_architecture.msi /qn

Replace the following:

  • version. The product version of the package to install.

  • architecture. The CPU architecture, either x86 (for the 32-bit setup) or x64 (for the 64-bit setup).