Digipass Authentication for Windows Logon Event Log Reference

In case of issues, check the events that Digipass Authentication for Windows Logon writes to the Windows event log.

Digipass Authentication for Windows Logon error events
Event ID	Description
1020	The configuration of the password filter is corrupt. Unexpected value in registry key.
1021	An unexpected system error occurred.
1022	The password filter failed to load.
1023	An error occurred unloading the password filter.
1024	An error occurred during the password change.
1025	An error occurred during the password change. The password change was blocked.
1104	An error occurred during the password change for user. The password change was ignored.
2030	There are currently no logon servers available to service the initial Digipass authentication on this machine. A connection to the domain controller is required.
2031	There are currently no instances of OneSpan Authentication Server available to service the logon request.
2032	The Digipass authentication data is corrupt and was automatically repaired.
2033	Authentication failed. An unexpected OneSpan Authentication Server error occurred.
2034	Authentication failed. An unexpected error occurred.

Digipass Authentication for Windows Logon warning events
Event source	Event log category
2020	Authentication failed. An online OTP verification failed.
2021	Authentication failed. Unable to connect to server and the offline verification failed.
2022	Authentication failed and account locked. Unable to connect to server and the offline verification failed.
2023	Authentication failed. Unable to connect to server and the offline verification failed due to locked user account.
2024	Authentication failed. Unable to connect to server and the offline verification failed due to expired offline authentication data.
2025	Authentication failed. Unable to connect to server and the offline verification failed due to expired offline authentication data and incorrect Virtual Mobile Authenticator data.
2026	Offline data could not be downloaded.

Digipass Authentication for Windows Logon information events
Event source	Event log category
1001	The password filter is enabled.
1002	The password filter is disabled.
1003	The password filter is reloaded due to a configuration change.
1004	A password change occurred and was not tracked by the disabled password filter.
1005	A password change occurred and was blocked by the disabled password filter.
1100	Password change for user succeeded.
1101	Password change for user was ignored, because the offline authentication data is locked.
1102	Password change for user was ignored, because offline authentication is disabled.
1103	Password change for user was ignored, because the user never logged in using a Digipass authenticator.
2000	Online OTP verification was successful.
2001	Offline OTP verification was successful.
2002	A Digipass server PIN change of the user is required before logging on.
2010	The Digipass authenticator with the specified serial number was assigned to the user.
2011	The password of the user was changed. A Digipass authenticator is required to log on.
2012	The grace period for static password logon of the user is about to expire. Afterwards, a Digipass authenticator is required to log on.
2013	The grace period for static password logon of the user has expired. Afterwards, a Digipass authenticator is required to log on.
2014	Offline data was successfully downloaded.