Documentation Index

Fetch the complete documentation index at: https://docs.onespan.com/llms.txt

Use this file to discover all available pages before exploring further.

Installation file has invalid version

Prev Next

Description

The file version of an installed file is different to the version of the installed product.

Possible causes

  • A file from a newer or older version was installed manually. This may cause instability or errors and is not recommended.

Solutions

Try one of the following:

  • Repair the installation.
  • Reinstall the product.

For more information, refer to the Digipass Authentication for Windows Logon Installation Guide.