Digipass Authentication for Windows Logon Troubleshooting and Diagnostics performs a couple of different tests during troubleshooting to identify potential issues.
Test installation
This test verifies the integrity and consistency of the Digipass Authentication for Windows Logon installation.
It includes:
Checking whether all files (executables and dynamic-link libraries) exist.
Checking whether all installed files have the correct version information.
Checking whether all dynamic-link libraries can be initialized.
Test configuration
This test checks if the local and Group Policy configuration are valid and all configuration parameters are operational.
Test system
This test checks if all required system services are started.
Test server configuration
This test verifies the OneSpan Authentication Server configuration.
It includes:
Checking whether the server configuration is valid.
Trying to establish a test connection to the configured instance of OneSpan Authentication Server.
Test user store
This test verifies the user data and checks the integrity of the user data
Test offline authentication data
This test verifies the offline authentication data.
It includes:
Checking whether offline authentication data exists.
Verifying offline authentication data for integrity and validity.