Migration failed

  • Updated on Jul 21, 2026
  • Published on Jan 15, 2026
  • 1 minute(s) read
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Description

The data migration failed for an unspecified reason.

Solutions

  • This issue can occur if different custom storage data keys are used for the source and target systems. The same random storage data key must be used on both the source system and the target system (see Prepare the source OneSpan Authentication Server instance using custom keys for data migration)!

  • Re-run the migration, with partially migrated data still in the new data store.

  • Reset to a blank destination data store. Use the OneSpan Authentication Server Administration Web Interface to delete all migrated data, with the exception of the following records:

    • The first administrator created during installation

    • The base policy

    • The administration login policy

    • The OneSpan Authentication Server component