Manage the authenticator

Depending on your operating system, you can use the following applications for authenticator management:

• On Windows you can manage your authenticator in the Windows Settings app.

• On macOS and Linux, you can manage your authenticator via the Google Chrome security settings.

Change the PIN

Windows

To change the PIN (Windows Settings app)

1. Connect your authenticator and open the Windows Hello setup dialog in the Windows Settings app (see Initial authenticator setup).

2. Under Security Key PIN, click Change.

3. Set up the PIN:

   1. Enter the old PIN.

   2. Enter and confirm the new PIN.

   For the PIN requirements, see PIN protection.

4. Click OK.

macOS and Linux

To change the PIN (Google Chrome)

1. Connect your authenticator.

2. Navigate to the Manage security keys page of the Google Chrome security settings (see Initial authenticator setup).

3. Click Create a PIN.

4. When prompted, press the button on the authenticator.

5. Set up the PIN:

   1. Enter the old PIN.

   2. Enter and confirm the new PIN.

   For the PIN requirements, see PIN protection.

6. Click Save.

Remove the FIDO credentials

The Windows Settings app does not support the removal of FIDO credentials.

macOS and Linux

For macOS and Linux in Google Chrome, you can view the list of discoverable credentials and delete credentials as needed.

To remove FIDO credentials (Google Chrome)

1. Connect your authenticator.

2. Navigate to the Manage security keys page of the Google Chrome security settings (see Initial authenticator setup).

3. Click Sign-in data.

4. Locate the relevant credentials in the list and click the Delete icon.

5. Click Done.

Reset authenticator

In some situations it is necessary to restore the factory settings of the Digipass  FX7 authenticator, for example, if the PIN is locked.

A factory reset deletes all personal information that is stored on the authenticator:

• PIN

• All credentials

• All accounts

• All encryption keys for non-discoverable credentials

Windows

To reset the authenticator (Windows Settings app)

1. Connect your authenticator and open the Windows Hello setup dialog in the Windows Settings app (see Initial authenticator setup).

2. Under Reset Security Key, click Reset.

3. Click Proceed to confirm that you want to reset the authenticator.

4. When prompted, disconnect and reconnect the authenticator.

5. When prompted, press the button on the authenticator twice within 10 seconds after you have reconnected the authenticator.

6. When the reset is completed, click Done.

macOS and Linux

To reset the authenticator (Google Chrome)

1. Connect your authenticator.

2. On the Manage security keys page of the Google Chrome security settings, click Reset your security key (see Initial authenticator setup).

3. When prompted, disconnect and reconnect the authenticator, then press the button on the authenticator.

4. When prompted, press the button on the authenticator to confirm the factory reset.

5. Click OK to complete the factory reset.