Configuring Active Directory user name resolution

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To enable and configure Active Directory user name resolution

  1. Log on to the Administration Web Interface.

  2. Create a new domain with the FQDN as domain name:

    1. Select ORGANIZATION > Add domain.
    2. Specify a name for the domain, e.g. example.com.
    3. Specify the settings for the domain as needed.
  3. Add alternative domain suffixes for the new domain:

    1. On the Manage domain page, switch to the UPN Suffixes tab and click EDIT.
    2. Click ADD NEW and add alternative UPN suffixes as needed, e.g.my.examplesuffix.com. If users should be allowed to log on with their NT4-style user name, add the NT4-style domain to the list of alternative UPN suffixes, e.g. EXAMPLE.
    3. Click SAVE.
  4. Create an Active Directory back-end record for the new domain:

    1. Select BACK-END > Register Active Directory Back-End.
    2. Select the relevant domain from the Domain Name list, in this case example.com.
    3. Specify other back-end settings as needed.
    4. Click CREATE.

    Alternatively, configure Global Catalog domain discovery:

    1. Select SERVERS > Global Configuration.
    2. Switch to the Back-End Servers tab and click EDIT.
    3. Specify the Global Catalog settings as needed and click SAVE.
  5. Enable Active Directory user name resolution:

    1. Select SERVERS > Global Configuration.
    2. Switch to the Back-End Servers tab and click EDIT.
    3. Select Active Directory User Name Resolution and click SAVE.
  6. (OPTIONAL) If back-end authentication is required, configure the relevant policy to use Active Directory back-end authentication, or use one of the pre-defined Active Directory back-end authentication policies.

Users are now able to log on with the following user name formats:

  • UPNuserid@example.com
  • UPNuserid@my.examplesuffix.com
  • EXAMPLE\SAMuserid