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Configuring Windows user name resolution

  • Published on Jul 7, 2025
  • 1 minute(s) read
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To enable and configure Windows user name resolution

  1. Log on to the Administration Web Interface.

  2. Create a new domain with the FQDN as domain name:

    1. Select ORGANIZATION > Add domain.
    2. Specify a name for the domain, e.g. example.com.
    3. Specify the settings for the domain as needed.

  3. Enable Windows user name resolution:

    1. Select SERVERS > Global Configuration.
    2. Switch to the Back-End Servers tab and click EDIT.
    3. Select Windows User Name Resolution and click SAVE.
  4. (OPTIONAL) If back-end authentication is required, configure the relevant policy to use Windows back-end authentication, or use one of the pre-defined Windows back-end authentication policies.

Users are now able to log on with the following user name formats:

  • UPNuserid@example.com
  • UPNuserid@my.examplesuffix.com
  • EXAMPLE\SAMuserid