Troubleshooting

Unable to Register a Passkey

When running the Nok Nok Tutorial App and attempting to register a passkey, the app displays the following error message: “Something went wrong. Please try again.”

The configuration of port 443 was not successful. Follow the instructions in Step 6.

Out of Memory

If the WSL2 VM instance requires more memory, you can create or edit the .wslconfig file under the powershell home directory:

cd
notepad .wslconfig

Here is an example of how to configure the CPUs and memory in the .wslconfig file:

[wsl2]
memory=6GB
processors=max

Note that you need to shutdown the WSL2 VM instances and restart WSL2 for this change to take effect. After restarting, use the top command to confirm that your change has taken effect.

Invalid Reference Format

To run a command that continues on a second line of the terminal, remove all spaces after the backslash on the first line.

Browser Cannot Resolve Host

When you run this command on the Browser Client System terminal:

ping nns3-admin.noknokeval.com

You get this output:

ping: cannot resolve nns3-admin.noknokeval.com: Unknown host

Resolution:

Check the hosts DNS entry and correct the IP address used. Use ping to verify that the name resolution works.

Browser Connection Error