Welcome to our new Documentation Portal!

We’re excited to have you here! This portal is designed to be your go-to resource for all your OneSpan documentation needs. Whether you’re looking for detailed guides, troubleshooting tips, or the latest updates, you’ll find it all here in an easy-to-navigate format. We think that you’ll find that this new portal offers better-structured articles, improved readability, and a bunch of exciting new features to streamline and enhance your overall experience.

Feel free to explore, and don’t hesitate to reach out if you have any questions or need further assistance. We’re here to help you make the most of our services.

Here are some of the new features that you may find useful:

Introducing Ozzy: AI-Powered Assistance

Ozzy is here to provide you with quick and personalized responses to all your questions! There's no need to spend time digging through countless articles and sources anymore; just "Ask Ozzy," and you'll get a clear and immediate answer. This fantastic feature makes it super easy and enjoyable to find the information you need!

In addition to Ozzy, we also have AI produced article summaries. Just want a quick overview of a topic? Need the TLDR version? Click Summary and we’ll give you a quick rundown of what you need to know.

Enhanced search capabilities

With our improved search functionality, upgraded indexing system, and advanced filtering options, you will effortlessly explore articles tailored to your preferences. The refined search outcomes ensure precise results, enabling you to locate your desired content quickly and efficiently. Looking for something recent? We can get that for you too, from the last 30 days right down to a specific day an article is published (if you happen to remember that!).

Speaking of what’s new…

Just want the new stuff? Want to know what’s changed? We got you covered on that too. Just click the little What’s New icon, and we’ll let you choose how far back you want to go to find documentation updates. Consider it as our gift to you.  

Share your feedback and help us improve

With our enhanced feedback feature, we invite you to share your thoughts and suggestions right within our documentation articles. Your feedback is invaluable in helping us improve and customize our content to better suit your needs.  Simply submit your feedback using the feedback feature at the bottom of any article. We truly appreciate your contributions in making our documentation even better!

Coming soon!

While we’re pretty proud of our new portal, we’re not done yet. Stayed tuned for the following upcoming enhancements:

• The ability to follow an article. Want to know when a Release Note has been updated? Just sign up and we’ll let you know.

• A more conversational Ozzy. Soon Ozzy will maintain context from your interactions, with an enhanced ability to understand your follow-up questions.

• Create your own PDFs! Pick and choose the articles that are most useful to you, to create your own personal PDF guide.

• And many more…