Minimum Software Requirements
- 07 Oct 2024
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Minimum Software Requirements
- Updated on 07 Oct 2024
- 1 Minute to read
- Print
- DarkLight
- PDF
Article summary
The page lists third-party software and devices supported by OneSpan Sign, with dependencies mainly on browsers. Requirements may change. Supported operating systems include Windows 10, 11, and Mac OS X. Browsers supported are Edge, Chrome, Firefox, and Safari with enabled cookies. Supported PDF versions are 1.3 through 1.7, viewable with Acrobat or similar software. Mobile devices iOS and Android are supported. In case of issues on mobile devices, users are advised to contact support.
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This page identifies third-party software and devices that are supported by the OneSpan Sign service.
OneSpan Sign's dependencies are generally on the browser, not on lower-level components.
All of the following requirements are subject to change.
Operating Systems
Microsoft Windows 10, 11 (except external touch-screen devices)
Mac OS X (current version, and its predecessor)
Browsers
Edge (latest stable version)
Microsoft Edge in IE mode or IE Compatibility mode is no longer supported by the New User Experience (including the Signer Experience).
Chrome (latest stable version)
Firefox (latest stable version)
Safari (latest stable version)
For all browsers, cookies must be enabled.
PDF Versions
The supported PDF versions are:
1.3 through 1.7
PDF Viewers
Acrobat or similar software may be required to view and print PDF files. Occasionally, a PDF viewer may give results that differ from those of Adobe Reader. When that occurs, OneSpan considers the Adobe Reader results to be more definitive.
Mobile Devices
iOS
Android
If you experience any issues on your mobile device, please contact our Support Team.
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