Use Case Scenario: Login Step-Up Authentication

Involved solutions:

• Intelligent Adaptive Authentication

• Mobile Security Suite

This use case occurs after signing up on the MyInsurance Demo main page and during a login process, e.g. when the PC fingerprint is different from the previous login. For more information, see Use case scenario: Account opening.

About this scenario

This scenario simulates a change in the browser environment, e.g. because a new device or browser is used by modifying the browser fingerprint. Risk Analytics requires a step-up authentication because the login is evaluated to be more risky due to the changed end device/browser.

Walkthrough: Login step-up authentication

Login step-up authentication

1. Inspect the information panel on the MyInsurance Demo website. The fingerprint value is default.

2. Click Sign-out in the main toolbar.

3. Inspect the information panel on the MyInsurance Demo website. The fingerprint value is still default.

4. Click Customer Login in the main toolbar.

   The login will be successful without any user intervention.

5. Click Sign-out in the main toolbar.

6. Click the Settings icon in the main toolbar.

7. In the TrustedIDentity tab, type a different PC fingerprint value. You can also click the Generate button to create a random fingerprint value.

8. Click Save to apply the change and close the Settings popup.

9. Inspect the information panel on the MyInsurance Demo website. The fingerprint value has now changed to the specified value.

10. Click Customer Login in the main toolbar.

    You will be prompted to scan a Cronto image or respond to a push notification received. The action required depends on the respective rules configured and used by Risk Analytics.