Canadian US1 US2 FedRAMP European Australian
Canadian
The *e-signlive.ca Certificate* will expire on October 26, 2025.
As such, we will renew this certificate for the following environments on the following dates:
Canada Sandbox: On October 11, 2025 at 10:00 PM (ET)
Canada Production: On October 11, 2025 at 10:00 PM (ET)
There is no downtime during a Certificate renewal.
How Does This Impact Me?
If you are not an integrated customer and do not trust any of our certificates, there is no action required on your part.
If you have trusted our certificates as recommended, the certificate will be automatically renewed. There is no action required on your part.
If you have trusted our leaf/end-entity or intermediate certificate, you must complete the update by performing the procedure in the next section — What Do I Need to Do? This will ensure that your OneSpan Sign service continues to function normally.
What Do I Need to Do?
To complete this update:
Download the certificate that corresponds to your environment by clicking on the link in the following table:
Environment
Environment URLs
Date of Renewal
Notes
Canada Sandbox and Production
October 11, 2025 at 10:00 PM (ET)
* The leaf certificate is available as of September 18, 2025
Current certificate expires October 26, 2025
Install the new certificate on or after the Date of Renewal listed in the table above.
For more information about configuring certificates, see Getting Started with SDKs.
If you have any questions or concerns, please contact our Support Team. We encourage you to visit the OneSpan Sign Trust Center for regular updates on this matter.
Expiring Certificates
If you need the leaf/end-entity certificate before the renewal dates listed above, you may download the soon-to-be expired ones here:
However, note the following: Once you have downloaded this certificate you will have to rename it as follows:
Sandbox and Production: star.e-signlive.ca.crt
You will still have to update to the latest certificate on or after the dates listed above.
US1
The e-signlive.com Certificate will expire on October 26, 2025.
As such, we will renew this certificate for the following environments on the following dates:
US1 Sandbox and Production: On October 11, 2025 at 10:00 PM (ET)
There is no downtime during a Certificate renewal.
How Does This Impact Me?
If you are not an integrated customer and do not trust any of our certificates, there is no action required on your part.
If you have trusted our certificates as recommended, the certificate will be automatically renewed. There is no action required on your part.
If you have trusted our leaf/end-entity or intermediate certificate, you must complete the update by performing the procedure in the next section — What Do I Need to Do? This will ensure that your OneSpan Sign service continues to function normally.
What Do I Need to Do?
To complete this update:
Download the certificate that corresponds to your environment by clicking on the link in the following table:
Environment
Environment URLs
Date of Renewal
Notes
US 1 Sandbox and Production
October 11, 2025 at 10:00 PM (ET)
* The leaf certificate is available as of September 18, 2025
Current certificate expires October 26, 2025
Install the new certificate on or after the Date of Renewal listed in the table above.
For more information about configuring certificates, see Getting Started with SDKs.
If you have any questions or concerns, please contact our Support Team. We encourage you to visit the OneSpan Sign Trust Center for regular updates on this matter.
Expiring Certificates
If you need the leaf/end-entity certificate before the renewal dates listed above, you may download the soon-to-be expired ones here:
US1 Sandbox and Production
However, note the following: Once you have downloaded this certificate you will have to rename it as follows:
Sandbox and Production: star.e-signlive.com.crt.crt
You will still have to update to the latest certificate on or after the dates listed above.
US2
On February 15, 2025, at 10:00 PM (ET), the *esignlive.com Certificate* was updated and re-issued for the following environments:
US2 Sandbox: February 15, 2025, at 10:00 PM (ET)
US2 Production: February 15, 2025, at 10:00 PM (ET)
There is no downtime during a Certificate renewal.
How Does This Impact Me?
If you are not an integrated customer and do not trust any of our certificates, there is no action required on your part.
If you have trusted our certificates as recommended, the certificate will be automatically renewed. There is no action required on your part.
If you have trusted our leaf/end-entity or intermediate certificate, you must complete the update by performing the procedure in the next section — What Do I Need to Do? This will ensure that your OneSpan Sign service continues to function normally.
What Do I Need to Do?
To complete this update:
Once the certificate renewal has completed your old certificates will no longer work. You must update to these new certificates as soon as the renewal has completed.
Download the certificate that corresponds to your environment by clicking on the link in the following table:
Environment
Environment URLs
Date of Renewal
Notes
US2 Sandbox
February 15, 2025, at 10:00 PM (ET)
Current certificate expires February 23, 2026
US2 Production
February 15, 2025, at 10:00 PM (ET)
Current certificate expires February 23, 2026
Install the new certificate on or after the Date of Renewal listed in the table above.
For more information about configuring certificates, see Getting Started with SDKs.
If you have any questions or concerns, please contact our Support Team. We encourage you to visit the OneSpan Sign Trust Center for regular updates on this matter.
FedRAMP
On December 11, 2024, the existing FedRAMP certificates expired. These certificates were updated on the following dates:
On November 29, 2024 at 10:00 PM (EST), the certificates for the following Sandbox environments were updated:
sandbox-gov.esignlive.com
signer-sandbox-gov.esignlive.com
On December 6, 2024, at 10:00 PM (EST) the certificates for the following Production environments were updated:
gov.esignlive.com
signer-gov.esignlive.com.
There is no downtime during a Certificate renewal.
How Does This Impact Me?
If you are not an integrated customer and do not trust any of our certificates, there is no action required on your part.
If you have trusted our certificates as recommended, they will be automatically renewed. There is no action required on your part.
If you have trusted our leaf/end-entity or intermediate certificate, you must complete the update by performing the procedure in the next section — What Do I Need to Do? This will ensure that your OneSpan Sign service continues to function normally.
What Do I Need to Do?
To complete this update:
Once the certificate renewal has completed your old certificates will no longer work. You must update to these new certificates as soon as the renewal has completed.
Download the certificate that corresponds to your environment by clicking on the link in the following table:
Environment
Environment URLs
Date of Renewal
Notes
sandbox-gov.esignlive.com
signer-sandbox-gov.esignlive.com
November 29, 2024 at 10:00 PM (EST)
Current certificate expires December 16, 2025
gov.esignlive.com
signer-gov.esignlive.com.
December 6, 2024, at 10:00 PM (EST)
Current certificate expires December 16, 2025
Install the new certificate on or after the Date of Renewal listed in the table above.
For more information about configuring certificates, see Getting Started with SDKs.
If you have any questions or concerns, please contact our Support Team. We encourage you to visit the OneSpan Sign Trust Center for regular updates on this matter.
European
The *esignlive.eu Certificate* expired on February 23, 2025.
As such, we renewed this certificate for the following environments on the following dates:
EU Production: February 15, 2025, at 4:00 PM (ET)
There is no downtime during a Certificate renewal.
How Does This Impact Me?
If you are not an integrated customer and do not trust any of our certificates, there is no action required on your part.
If you have trusted our certificates as recommended, the certificate will be automatically renewed. There is no action required on your part.
If you have trusted our leaf/end-entity or intermediate certificate, you must complete the update by performing the procedure in the next section — What Do I Need to Do? This will ensure that your OneSpan Sign service continues to function normally.
What Do I Need to Do?
To complete this update:
Once the certificate renewal has completed your old certificates will no longer work. You must update to these new certificates as soon as the renewal has completed.
Download the certificate that corresponds to your environment by clicking on the link in the following table:
Environment
Environment URLs
Date of Renewal
Notes
Europe Production
February 15, 2025, at 4:00 PM (ET)
Current certificate expires February 22, 2026
Install the new certificate on or after the Date of Renewal listed in the table above.
For more information about configuring certificates, see Getting Started with SDKs.
If you have any questions or concerns, please contact our Support Team. We encourage you to visit the OneSpan Sign Trust Center for regular updates on this matter.
Australian
The *esignlive.com.au Certificate* expired on February 23, 2025.
As such, we renewed this certificate for the following environments on the following dates:
AU Production: February 15, 2025, at 9:00 AM (ET)
There is no downtime during a Certificate renewal.
How Does This Impact Me?
If you are not an integrated customer and do not trust any of our certificates, there is no action required on your part.
If you have trusted our certificates as recommended, the certificate will be automatically renewed. There is no action required on your part.
If you have trusted our leaf/end-entity or intermediate certificate, you must complete the update by performing the procedure in the next section — What Do I Need to Do? This will ensure that your OneSpan Sign service continues to function normally.
What Do I Need to Do?
To complete this update:
Once the certificate renewal has completed your old certificates will no longer work. You must update to these new certificates as soon as the renewal has completed.
Download the certificate that corresponds to your environment by clicking on the link in the following table:
Environment
Environment URLs
Date of Renewal
Notes
Australian Production
February 15, 2025, at 9:00 AM (ET)
Current certificate expires February 22, 2026
Install the new certificate on or after the Date of Renewal listed in the table above.
For more information about configuring certificates, see Getting Started with SDKs.
If you have any questions or concerns, please contact our Support Team. We encourage you to visit the OneSpan Sign Trust Center for regular updates on this matter.