Online Activation with DIGIPASS Gateway

DIGIPASS Gateway exposes web services to activate the Mobile Authenticator Studio app. With the app activation, security features (e.g. push and login) are enabled. Online activation handles the secure provisioning of secret keys from DIGIPASS Gateway to the mobile application. During the online activation, the Mobile Authenticator Studio app automatically connects to DIGIPASS Gateway and requests the activation message

The user must initiate the online activation process via the User Self-Management Website. This website generates an image that contains the activation credentials. To complete the online activation, the user must scan the image with the mobile application. The online activation requires four network connections to DIGIPASS Gateway. For more information, see the DIGIPASS Gateway Integration Guide.

To activate an account online

1. The user is presented with the authenticator home screen and taps Scan Code to initiate the activation process.

2. The user points and clicks camera at the QR code or Cronto image on the third-party application or web page to begin linking the device to their account.

3. The user scans the QR code or Cronto image.

4. The user chooses a PIN.

5. The user confirms the PIN.

6. The user chooses their preferred authentication method for future access:

   • Use FaceID

   • Use Touch ID

   • Skip to use PIN instead of biometric authentication

     If the user selects to skip setting up biometric authentication at this stage, they can enable this feature anytime later via the Mobile Authenticator Studio menu. For more information, see Biometric authentication.

7. The user gives Mobile Authenticator Studio permission to use Face ID or Touch ID.

8. The user's biometric authentication information is collected.

9. (Optional, if notifications are enabled in the app configuration) The user gives Mobile Authenticator Studio permission to send notifications from the third-party application or web page by tapping Allow notifications.

10. When the activation is successful, the app displays a confirmation that the account has been activated and that the application can be used to authenticate.

If the process is interrupted, the user will see these screens:

• If at any time the user taps Cancel they will see a cancel confirmation screen and can restart the activation process.

• If something goes wrong, the user will be notified with an error message and tapping Start over will restart the activation procedure from the beginning.