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Transaction and Signing Link Expiry Settings

  • Updated on Jul 3, 2026
  • Published on Oct 8, 2024
  • 1 minute(s) read
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To improve security, OneSpan Sign allows you to set the duration for which a Sent transaction remains active, thereby guaranteeing a specific expiration date for the transaction.

Additionally, you can set an expiration time for the link that signers use to access the documents they need to sign. This also guarantees that access to the transaction is restricted.

Setting a Transaction Expiry Time

The Sent Transactions Expiry Time page enables an Admin to specify the default and maximum expiry times for their account's transactions in the state Sent.

Within the limits set by these parameters, the account's Senders can configure the amount of time their transactions can stay in a Sent state before expiring.

 

  • The Default field specifies a default expiry time for all new transactions. A Sender can override this value for an individual transaction when they create it. The Maximum field sets an upper limit on the number of days a Sender can specify when they override that default number.

  • The default value of the Default field is "0", which means that Sent transactions will not expire. To change the value of the Maximum field, you must first change the Default value to something other than "0".

To change the expiry settings for your account's Sent transactions:

  1. From the top menu, click Admin > Sent Transactions Expiry Time.

  2. Change the values of the Default and Maximum fields.

  3. Click SUBMIT.

If you want to reset all intervals on this dialog box to their default value (unlimited retention), click RESET TO DEFAULT.

Senders can configure signing links to expire after a specified number of days directly. Signing links are the URLs that signers use to access the documents they are required to sign. To enable this feature, contact our Support Team.

To change the signing link expiry time for Sent transactions:

  1. From the top menu, click Admin > Signing Link Expiry Time

  2. If selected, deselect the Unlimited Expiration checkbox.

  3. Enter the numbers of days you would like the signing link to remain active.