General Admin

This topic describes simple steps that you must take to prevent a disruption in the email notifications that OneSpan Sign sends to your account's signers. If you did not take these steps before December 31, 2022 , your email notifications may have ...

The following table describes the features that can be enabled or disabled for your account by contacting our Support Team . Some features may be billable.

OneSpan Sign is committed to protecting the security of our customers' data. Thus we are continuously updating our security requirements for communicating with the service. Cipher Support We recently required user platforms that communicate with...

OneSpan Sign has numerous settings that can be configured to optimize its operation in your environment. By using the Account Configuration page, you can configure many of these settings yourself. The following procedure describes how to do so. A...

TLS Cipher Suites UNSUPPORTED TLS VERSIONS TLS Cipher Suites We are introducing a Web Application Firewall (WAF) and additional protection against Denial-of-Service attacks. This protection will be provided through Cloudflare and we will be ...

Canadian US1 US2 FedRAMP European Australian Canadian On October 12, 2024, the *e-signlive.ca Certificate* was updated and re-issued, for the following environments: Canada Sandbox : On October 12, 2024 at 10:00 PM (ET) ...

The following features are not of interest to most OneSpan Sign users. However, each feature can be very useful to certain advanced users: Forced Login Evidence Summary & Audit Trail Knowledge-Based Authentication (KBA) OFAC B...

For a list of email domains that are supported by OneSpan Sign see here . Note that this list may change with each Apache Commons library update. All country codes are supported.