Use Case Scenario: User Administration

Involved solutions:

• OneSpan Cloud Authentication (OCA)

About this scenario

This scenario simulates common workflows for user administration:

• Query users

• Create users

• Update users

• Unregister/delete users

It uses a demo site designed for a technical audience to learn how the technology can be used in a realistic scenario.

Before you begin

You must have completed the user login workflow and have signed in as administrative user (see Use case scenario: User login).​

Walkthrough: User administration

To query the registered user accounts

1. Sign in to the OneSpan Cloud Authentication Technical Evaluation website as a registered administrative user (see Use case scenario: User login).

2. Switch to the Admin Board page.

3. Switch to the User Actions > Query Users tab.

4. (OPTIONAL) Add further query fields to refine the search results.

   If you do not add any query fields, the query returns all registered users.

   For instance, to retrieve only user accounts that have been locked, select locked in the Add additional fields list and click +. Then select Yes as the User Account Locked status.

5. Click Query Users.

   The demo website submits a message to /users to query the users matching the query fields.

   The query results are displayed.

To create a new user account

1. Sign in to the OneSpan Cloud Authentication Technical Evaluation website as a registered administrative user (see Use case scenario: User login).

2. Switch to the Admin Board page.

3. Switch to the User Actions > Create User tab.

4. Type the user ID and password for the new user account.

5. Click Create User.

   The demo website submits a message to /users/{userID@domain} to create the new user account.

To update an existing user account

1. Sign in to the OneSpan Cloud Authentication Technical Evaluation website as a registered administrative user (see Use case scenario: User login).

2. Switch to the Admin Board page.

3. Switch to the User Actions > Update User tab.

4. Type the name of the user account you want to update.

5. Add the user data fields and the new values you want to set.

   For instance, to add/update the phone number of the user account, select phoneNumber in the Add additional fields list and click +. Then type the phone number in the Enter phone number box.

6. Click Update User.

   The demo website submits a message to /users/{userID@domain} to update the user data fields.

To unregister (delete) an existing user account

1. Sign in to the OneSpan Cloud Authentication Technical Evaluation website as a registered administrative user (see Use case scenario: User login).

2. Switch to the Admin Board page.

3. Switch to the User Actions > Unregister User tab.

4. Select Manual Unregister as Unregister Method.

5. Type the user name.

6. Click Unregister User.

   The demo website submits a message to ​/users​/{userID@domain}​/unregister to delete the user account.

Additional considerations

• At various stages in the demo you can click Populate to fill in dummy data or recover data that you may have changed in previous steps of the workflow.

Next steps

After completing this scenario, you can continue with Use case scenario: Authenticator administration.