Implications of the GDPR on OneSpan Authentication Server Appliance

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The security and privacy requirements related to the processing and storage of personal data regulated in the GDPR impact OneSpan Authentication Server Appliance, its components, and side products.

To comply with the GDPR, OneSpan Authentication Server Appliance, its components, and side products fulfill the following requirements:

Types of personal data in OneSpan Authentication Server

OneSpan Authentication Server stores or processes personal user data in the following locations:

  • User database
  • Audit database
  • Audit log files
  • Diagnostic log files (if tracing is enabled in OneSpan Authentication Server)

Table: Personal data in OneSpan Authentication Server (Overview) provides an overview of the type of personal data and the location in OneSpan Authentication Server, where personal data is stored and/or processed.

Table:  Personal data in OneSpan Authentication Server (Overview)
Personal dataUser databaseAudit databaseAudit log filesDiagnostic log files

User ID

✓✓✓✓
Authenticator serial number✓✓✓✓
User name✓✓✓✓
Description✓✓✓✓
Phone number✓✓✓✓
Mobile phone number✓✓✓✓
E-mail address✓✓✓✓
Authentication behavior✓✓✓✓
Computer name (Digipass Authentication for Windows Logon)✓✓✓✓
IP address âś“✓✓

Personal data in the OneSpan Authentication Server Appliance Configuration Tool

Access to the OneSpan Authentication Server Appliance Configuration Tool and personal data stored in the tool is regulated via two OneSpan Authentication Server user privileges:

  • View Audit Information. This privilege grants access to the Configuration Tool Audit Viewer.
  • Appliance Administration. This privilege gives full administrative access.

The Configuration Tool also has a default sysadmin user with full access. We recommend not to share this account since this account makes it more difficult or even impossible to identify which user accessed OneSpan Authentication Server Appliance. The sysadmin user can be disabled.