OneSpan Authentication Server Appliance can be easily replaced in the event of hardware failure, by restoring a backup from an old appliance to a new one.
If the replacement appliance is running an older product version than the version running on the appliance to be replaced, the replacement appliance must be upgraded before a backup can be restored.
The replacement appliance should run the same product version as the appliance being replaced. Upgrade paths for all features may not be supported when restoring a backup to a more recent version. If you are unsure, contact the supplier of your OneSpan Authentication Server Appliance.
The RAID option provides (hot swappable) hard disk redundancy, supporting full services even when a hard disk fails (see RAID).
Installing and licensing a replacement device
To install and license a replacement OneSpan Authentication Server Appliance
Connect the replacement appliance to your network (see Connecting OneSpan Authentication Server Appliance to the network).
Log on to the OneSpan Authentication Server Appliance Configuration Tool (see Accessing and logging on to the OneSpan Authentication Server Appliance Configuration Tool).
Complete the Configuration wizard (see Configuration Wizard).
The Configuration wizard offers you a link to restore a backup. This enables you to proceed with the backup without having to complete the wizard.
Restore the backup from the OneSpan Authentication Server Appliance instance to be replaced (see Restoring backups).
The license from your previous OneSpan Authentication Server Appliance remains valid for a grace period of 30 days during which all services are available. You need to re-license the replacement appliance within that grace period (see Changing the IP address or restoring a backup to a OneSpan Authentication Server Appliance). When the grace period expires, the OneSpan Authentication Server Administration Web Interface and the OneSpan Authentication Server Appliance Configuration Tool are still accessible for administration and management purposes, but no services are available.
Upgrading a replacement device
To upgrade a replacement OneSpan Authentication Server Appliance
Connect the replacement OneSpan Authentication Server Appliance to your network (see Connecting OneSpan Authentication Server Appliance to the network).
Log on to the OneSpan Authentication Server Appliance Configuration Tool (see Accessing and logging on to the OneSpan Authentication Server Appliance Configuration Tool).
Complete the Configuration wizard (see Configuration Wizard).
Completing the License wizard is not required.
Upgrade OneSpan Authentication Server Appliance (see Updating OneSpan Authentication Server Appliance).