Canadian
The *e-signlive.ca Certificate* was updated and re-issued for the following environments, on the following dates:
Canada Sandbox: On October 11, 2025 at 10:00 PM (ET)
Canada Production: On October 11, 2025 at 10:00 PM (ET)
There is no downtime during a Certificate renewal.
How Does This Impact Me?
If you are not an integrated customer and do not trust any of our certificates, there is no action required on your part.
If you have trusted our certificates as recommended, the certificate will be automatically renewed. There is no action required on your part.
If you have trusted our leaf/end-entity or intermediate certificate, you must complete the update by performing the procedure in the next section — What Do I Need to Do? This will ensure that your OneSpan Sign service continues to function normally.
What Do I Need to Do?
To complete this update:
Download the certificate that corresponds to your environment by clicking on the link in the following table:
Environment
Environment URLs
Date of Renewal
Notes
Canada Sandbox and Production
October 11, 2025 at 10:00 PM (ET)
* The leaf certificate was made available September 18, 2025
The current certificate expires October 03, 2026
Install the new certificate on or after the Date of Renewal listed in the table above.
For more information about configuring certificates, see Getting Started with SDKs.
If you have any questions or concerns, please contact our Support Team. We encourage you to visit the OneSpan Sign Trust Center for regular updates on this matter.
US1
The e-signlive.com Certificate was updated and re-issued for the following environments on the following dates:
US1 Sandbox: On October 11, 2025 at 10:00 PM (ET)
US1 Production: On October 11, 2025 at 10:00 PM (ET)
There is no downtime during a Certificate renewal.
How Does This Impact Me?
If you are not an integrated customer and do not trust any of our certificates, there is no action required on your part.
If you have trusted our certificates as recommended, the certificate will be automatically renewed. There is no action required on your part.
If you have trusted our leaf/end-entity or intermediate certificate, you must complete the update by performing the procedure in the next section — What Do I Need to Do? This will ensure that your OneSpan Sign service continues to function normally.
What Do I Need to Do?
To complete this update:
Download the certificate that corresponds to your environment by clicking on the link in the following table:
Environment
Environment URLs
Date of Renewal
Notes
US 1 Sandbox and Production
October 11, 2025 at 10:00 PM (ET)
* The leaf certificate was made available September 18, 2025
The current certificate expires October 03, 2026
Install the new certificate on or after the Date of Renewal listed in the table above.
For more information about configuring certificates, see Getting Started with SDKs.
If you have any questions or concerns, please contact our Support Team. We encourage you to visit the OneSpan Sign Trust Center for regular updates on this matter.
US2
On February 15, 2025, at 10:00 PM (ET), the *esignlive.com Certificate* was updated and re-issued for the following environments:
US2 Sandbox: February 15, 2025, at 10:00 PM (ET)
US2 Production: February 15, 2025, at 10:00 PM (ET)
There is no downtime during a Certificate renewal.
How Does This Impact Me?
If you are not an integrated customer and do not trust any of our certificates, there is no action required on your part.
If you have trusted our certificates as recommended, the certificate will be automatically renewed. There is no action required on your part.
If you have trusted our leaf/end-entity or intermediate certificate, you must complete the update by performing the procedure in the next section — What Do I Need to Do? This will ensure that your OneSpan Sign service continues to function normally.
What Do I Need to Do?
To complete this update:
Once the certificate renewal has completed your old certificates will no longer work. You must update to these new certificates as soon as the renewal has completed.
Download the certificate that corresponds to your environment by clicking on the link in the following table:
Environment
Environment URLs
Date of Renewal
Notes
US2 Sandbox
February 15, 2025, at 10:00 PM (ET)
The current certificate expires February 23, 2026
US2 Production
February 15, 2025, at 10:00 PM (ET)
The current certificate expires February 23, 2026
Install the new certificate on or after the Date of Renewal listed in the table above.
For more information about configuring certificates, see Getting Started with SDKs.
If you have any questions or concerns, please contact our Support Team. We encourage you to visit the OneSpan Sign Trust Center for regular updates on this matter.
FedRAMP
On November 28, 2025 at 10:00 PM (EST), the certificates for the following Sandbox environments were updated:
sandbox-gov.esignlive.com
signer-sandbox-gov.esignlive.com
On December 5, 2025, at 10:00 PM (EST) the certificates for the following Production environments were updated:
gov.esignlive.com
signer-gov.esignlive.com
There is no downtime during a Certificate renewal.
How Does This Impact Me?
If you are not an integrated customer and do not trust any of our certificates, there is no action required on your part.
If you have trusted our certificates as recommended, they will be automatically renewed. There is no action required on your part.
If you have trusted our leaf/end-entity or intermediate certificate, you must complete the update by performing the procedure in the next section — What Do I Need to Do? This will ensure that your OneSpan Sign service continues to function normally.
What Do I Need to Do?
To complete this update:
Once the certificate renewal has completed your old certificates will no longer work. You must update to these new certificates as soon as the renewal has completed.
Download the certificate that corresponds to your environment by clicking on the link in the following table:
Environment
Environment URLs
Date of Renewal
Notes
US FedRAMP Sandbox
November 28, 2025 at 10:00 PM (EST)
* The leaf certificate was made available November 17, 2025.
The current certificate expires December 09, 2026
US FedRAMP Production
December 5, 2025, at 10:00 PM (EST)
* The leaf certificate was made available November 17, 2025.
The current certificate expires December 09, 202
Install the new certificate on or after the Date of Renewal listed in the table above.
For more information about configuring certificates, see Getting Started with SDKs.
If you have any questions or concerns, please contact our Support Team. We encourage you to visit the OneSpan Sign Trust Center for regular updates on this matter.
European
The *esignlive.eu Certificate* expired on February 23, 2025.
As such, we renewed this certificate for the following environments on the following dates:
EU Production: February 15, 2025, at 4:00 PM (ET)
There is no downtime during a Certificate renewal.
How Does This Impact Me?
If you are not an integrated customer and do not trust any of our certificates, there is no action required on your part.
If you have trusted our certificates as recommended, the certificate will be automatically renewed. There is no action required on your part.
If you have trusted our leaf/end-entity or intermediate certificate, you must complete the update by performing the procedure in the next section — What Do I Need to Do? This will ensure that your OneSpan Sign service continues to function normally.
What Do I Need to Do?
To complete this update:
Once the certificate renewal has completed your old certificates will no longer work. You must update to these new certificates as soon as the renewal has completed.
Download the certificate that corresponds to your environment by clicking on the link in the following table:
Environment
Environment URLs
Date of Renewal
Notes
Europe Production
February 15, 2025, at 4:00 PM (ET)
The current certificate expires February 22, 2026
Install the new certificate on or after the Date of Renewal listed in the table above.
For more information about configuring certificates, see Getting Started with SDKs.
If you have any questions or concerns, please contact our Support Team. We encourage you to visit the OneSpan Sign Trust Center for regular updates on this matter.
Australian
The *esignlive.com.au Certificate* expired on February 23, 2025.
As such, we renewed this certificate for the following environments on the following dates:
AU Production: February 15, 2025, at 9:00 AM (ET)
There is no downtime during a Certificate renewal.
How Does This Impact Me?
If you are not an integrated customer and do not trust any of our certificates, there is no action required on your part.
If you have trusted our certificates as recommended, the certificate will be automatically renewed. There is no action required on your part.
If you have trusted our leaf/end-entity or intermediate certificate, you must complete the update by performing the procedure in the next section — What Do I Need to Do? This will ensure that your OneSpan Sign service continues to function normally.
What Do I Need to Do?
To complete this update:
Once the certificate renewal has completed your old certificates will no longer work. You must update to these new certificates as soon as the renewal has completed.
Download the certificate that corresponds to your environment by clicking on the link in the following table:
Environment
Environment URLs
Date of Renewal
Notes
Australian Production
February 15, 2025, at 9:00 AM (ET)
The current certificate expires February 22, 2026
Install the new certificate on or after the Date of Renewal listed in the table above.
For more information about configuring certificates, see Getting Started with SDKs.
If you have any questions or concerns, please contact our Support Team. We encourage you to visit the OneSpan Sign Trust Center for regular updates on this matter.