Mobile Authenticator Studio facilitates users to manage their accounts with the following features:
Add additional accounts
If configured accordingly, Mobile Authenticator Studio allows more than one account to be activated on a device. Accounts can be added even if an activated account already exists on the device. This enables a user to approve transactions from more than one account from a single device. After adding an additional account, your Mobile Authenticator Studio is referred to as a multi-account implementation.
All accounts must be activated before they can be used for any transactions.
The user adds the additional account(s) via the Manage accounts screen by tapping Add Account. The app displays the Activate Account screen where the user can activate the account manually or via image by scanning a QR code or Cronto image. After following the corresponding activation steps, the user is taken back to the Manage accounts screen with a list of all activated accounts on this device.
Once activated, the user can select which account to use for authentication for the available operations. It depends on the Mobile Authenticator Studio configuration which operations are available, the following are possible:
Manual Transaction Data Signing
Scan and sign
Push and sign / app-to-app approval
One-time password
Regenerate the derivation code: device binding
After the activation process has been completed, the user can regenerate the derivation code any time. This serves to bind the authenticator to their device. For more information, see Device binding: regenerate the derivation code.
Rename authenticator account
Depending on the Mobile Authenticator Studio configuration, users can rename or delete each account in the Settings menu of the app. Renaming an authenticator account only affects the text displayed to the user on launching the Mobile Authenticator Studio app. By default, the name of an account is its serial number.
When the user wants to rename an existing account on their device, they need to perform the following steps in the app menu.
To rename an account
The user taps the three dots at the top of the screen to access the menu and tap the Manage account option.
From the list of activated accounts, the user selects an account and taps the adjacent three dots icon.
The user taps Rename in the drop-down menu.
The user enters a new name for an existing account in the text field.
The user taps Save for the change to take affect. The new name now appears in the Manage accounts menu.
Delete an authenticator account
An authenticator account can be deleted from the Mobile Authenticator Studio app via the Settings menu if the Delete option has been enabled. When an authenticator account is deleted, the user must confirm the deletion. Once an authenticator account is deleted, the user can continue to use any of the activated accounts or activate a new one. If the deleted account was the last activated account, the user is prompted to activate a new account.
Account deletion can be activated even if the app does not support multiple accounts. This allows users to destroy an authenticator without uninstalling and re-installing the app.
To delete an account
When the user wants to delete an account from their device, the user's device will no longer be paired to the app for authentication. The following workflow describes how to delete an account for a multi-user account.
The user taps the three dots at the top of the screen to access the menu and taps Manage accounts.
On the Manage accounts screen, the user is presented a list of active accounts and needs taps the three dots next to the appropriate account they wish to remove and taps Delete.
The user sees an alert message asking them to confirm the deletion and taps Delete again.
If there are additional accounts activated on the device, user is returned to the list of remaining active accounts.
If there are no other accounts activated on the device, the user is taken to the Home screen and can begin the process of activating a new account.
Authenticator accounts are deleted with all other data of the authenticator when the Mobile Authenticator Studio app is uninstalled.