For this type of offline activation, the authenticator’s serial number and activation code, i.e., the activation data, are provided in an image which is either a QR code or a Cronto image. This type of activation uses the same data as manual offline activation, but instead of the user having to manually enter the data into the Mobile Authenticator Studio app, they scan the QR code or Cronto image with the activation data inside.
QR codes can be generated with any barcode generator implementing the formats supported by Mobile Authenticator Studio, and OneSpan also provides a generator for QR codes and Cronto images. It as also possible to include additional data in the QR code or Cronto image. For more information, see Integrate activation data input from an image.
To activate an account offline via QR code or Cronto image
The user is presented with the authenticator home screen and taps Scan Code to initiate the activation process.
With the device camera, the user scans the QR code or Cronto image in your application to link their device and their account. A code appears.
The user is prompted to enter this code into your application.
If you configured the Mobile Authenticator Studio app for protection, the user must choose a PIN.
The user confirms the PIN.
The user chooses their preferred authentication method for future access: biometric authentication with face or fingerprint recognition, or authentication via PIN.
If the user selects to skip setting up biometric authentication at this stage, they can enable this feature anytime later via the Mobile Authenticator Studio menu. For more information, see Biometric authentication.
The user gives Mobile Authenticator Studio permission to use face or fingerprint recognition.
The user's biometric data is collected.
The user enters a code into your application or web page to activate the account.
(Optional, if notifications are enabled in the app configuration) The user gives Mobile Authenticator Studio permission to send notifications from your application by tapping Allow notifications.
The user is redirected to the activated home screen, and the app is ready to be used for authentication.
If the process is interrupted, the user will see these screens:
If at any time the user taps Cancel they will see a cancel confirmation screen and can restart the activation process.
If something goes wrong, the user will be notified with an error message and tapping Start over will restart the activation procedure from the beginning.