Managing Transaction Reminders

Transaction owners can: (1) configure a schedule for email reminders that will be sent automatically to all transaction recipients who have not yet signed; (2) change the Reminder Schedule for any of their transactions.

This section describes:

• Configuring Reminders for a New Transaction

• Changing a Transaction's Reminder Schedule

You must have Admin privileges to configure or change a Reminder Schedule.

Default settings for email reminders can be specified at the account level. If you want to do this, please contact our Support Team.

Configuring Reminders for a New Transaction

To configure reminders for a transaction that you are creating:

1. On the Create Transaction page, click Settings.

2. In the Email Reminders field, click Configure.

3. Configure the following options:

   • Enable Reminders: Select this option to enable reminders to be sent.

     • Send reminder in (days): Specify when the first reminder will be sent — i.e., the number of calendar days after the initial email invitation is sent.

   • Repeat Reminder: Select this option to send multiple reminders.

     • Number of days: Specify the number of calendar days between successive reminders. This means that reminders may fall on non-business days.

     • Total Reminders: Specify the total number of reminders to be sent.

4. Click OK. The Email Reminders field is now set to Enabled.

Changing a Transaction's Reminder Schedule

To change the Reminder Schedule for a transaction that you created:

1. Locate the appropriate transaction. .

2. Click Settings.

3. Next to the Email Reminders field, click Enabled.

4. Edit the reminder settings.

5. Click OK.

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